Executive Assistant, ThousandEyes GM

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand.  

Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity. 

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud. ThousandEyes is also a foundational component of Cisco’s growing Full-Stack Observability (“FSO”) business. 

About The Role

Do you have a can-do attitude with a sense of humor? Then we are looking for you! Our team is searching for an Executive Assistant, who will be the go-to person for our executives, employees and guests alike. You will need to be a great communicator and understand the value of customer service. This role is varied and fast-paced and offers the opportunity to work hands-on by coordinating various efforts throughout the company and working primarily with our ThousandEyes General Manager and VP, Strategy and Planning.

What You’ll Do

• Calendar in a rapidly changing environment across all time-zones
• Plan and support meetings, off-sites and team motivation (recognition, celebrations, awards, etc.)
• Oversee a spectrum of administrative tasks including expense reports, meeting notes, meeting agendas and domestic and international travel arrangements
• Deliver unparalleled customer service to stakeholders within both ThousandEyes and Cisco.
• Collaborate and guide a team of Administrative Assistants
• Coordinate and enhance team events of varying scales and objectives, leveraging your creativity and enthusiasm to ensure memorable experiences 
• Collaborate with various teams on company-wide initiatives and events
• Handle reservations for meeting rooms, equipment, and catering for executive trips and events
• Manage, schedule and ensure preparedness for Executive customer meeting requests
• Work closely with the Executive Communications team and Chief of Staff

Qualifications

• 5+ years administrative experience with a strong preference for experience in a high-growth technology company
• Strong work ethic and demonstrated ability to exhibit our ThousandEyes values: Empower Customers, Innovate Without Boundaries, and Operate with Integrity and Humor
• Exceptional commitment to managing all facets of day-to-day executive activities with extraordinary attention to detail
• Proven time management skills with the ability to prioritize and handle multiple tasks and work in a fast paced environment with limited supervision
• Ability to uphold the strictest confidentiality standards and demonstrate unwavering trust and integrity
• Excellent verbal and written communication skills including the ability to communicate with different levels of the organization
• Advanced knowledge in applications: Microsoft Suite, Slack, Teams, Outlook, Webex, Concur, and Asana

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employme