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Epic Principal Trainer

Wellstar Health System
VIRTUAL-TN, United States, United StatesRemotefull_timeVerifiedPosted 10 Dec 2025

About the role

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Job Summary:

Functions under the direction of the Learning & Development Manager. The Epic Principal Trainer is an individual that possess competencies in two areas: science of educational theory with mastery in educational design, implementation and evaluation as well as a sound knowledge of how technology is situated in the workflow of clinicians and others within healthcare; in particular, the electronic health record. As such, the Epic Principal Trainer will be responsible for developing and maintaining course curricula and supporting training materials for their application as well as designing robust evaluation methods for training programs The Epic Principal Trainer acts as a content expert for creating and providing training for the Epic application. The Epic Principal Trainer will also be responsible for building, testing, and maintaining the training environment as well as managing updates to policy and procedure documentation related to training. The Epic Prinicipal Trainer will conduct training for new staff, provide refresher training as needed and coordinate and implement training for software upgrades and updates. The Epic Principal Trainer works closely with leaders, subject matter experts, and team members on all aspects of the Epic project to assure project deadlines are met and to ensure all training reflects operational workflows, policies and procedures.

Core Responsibilities and Essential Functions:

Development of Training * Uses Adult Learning Theory to develop world class EPIC training by designing and developing role-based training programs to support the approved workflows and associated policies and procedures. * Develops and maintains the EPIC training environment in a manner consistent with the overall training strategy which includes a simulated environment which mirrors the health systems facilities, resources and patients * Develops e-Learning modules as necessary to support the overall training strategy. * Coordinates the training logistics (courses, classrooms, registrations, timeframes, etc.) in collaboration with the other department team members and department managers. * Prepares training materials used during training sessions. * Develops evaluation of training programs and ongoing assessment of training materials. * Maintains system documentation. Delivery of Training * Uses Adult Learning Theory to deliver Epic Training * Trains end-users on proper use of the application. * Manages work of supplemental trainers as necessary * Trains newly-hired employees as part of their orientation. * Provides demonstrations of system functionality. * Coordinates training of end-users for upgrades, new releases, etc. * Provide on call training to clinicians (e.g. physicians, nurses, etc.) as dictated by operational needs. * Act as the content expert to provide support for WellStar Connect Project team in the area of training. Leads training initiatives for small and medium sized IT & system projects. * Understands the IT project life cycle (initiation, planning, execution, and closure) as directed by the EPMO. * Works closely with project leaders and managers and assists with the development of project plans. * Leads planning, developing, execution and tracking of training for IT & System Projects. * Analyze workflows, document proposed training plan, and be able to promote process changes to support the proficient use of the system. * Collaborates with Application Analysts, Subject Matter Experts, and Operational Leaders in the design and development of role-based training programs to support the workflows to be implemented. * Supports end-users onsite during go-live events. Provides demonstrations of system functionality as necessary. Training Support * Acts as the content expert to provide support for WellStar Connect Project team in the area of training. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

  • High School Diploma General or Associates Other-Preferred or Bachelors Other-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

    Additional License(s) and Certification(s):

    Certified in Epic application or must complete Epic certification within 180

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    Company

    Wellstar Health System

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