Director of Cloud and DevOps

Who We Are:

At Mindr and our family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.

Always Aware. Always Guiding. Never Restricting or Judging.

The Director of Cloud and DevOps will lead and manage our cloud platform, infrastructure automation, and DevOps organizations. This leadership role will be responsible for ensuring the reliability, scalability, security, and cost efficiency of our cloud environments while enabling modern software delivery practices through CI/CD, infrastructure as code, observability, and automation. The ideal candidate will have a strong technical background in cloud architecture, DevOps, site reliability engineering, and platform operations, with a proven track record of leading transformation in complex environments. The ability to build high-performing teams, set strategic direction, improve developer experience, and deliver measurable business value through resilient and efficient cloud operations is critical.

What You’ll Be Doing:

1. Strategic Leadership

a. Develop and implement cloud and DevOps strategies aligned with organizational goals, architectural standards, security requirements, and business growth objectives.

b. Provide strategic direction and oversight for cloud platform engineering, infrastructure automation, DevOps tooling, and operational excellence practices.

c. Develop and oversee disaster recovery, resilience, and business continuity strategies for cloud-based services, ensuring critical systems can be recovered and restored with minimal disruption.

d. Establish cloud governance, vendor management, and platform standards to optimize spend, maximize value, and reduce operational risk.

e. Provide audit, compliance, and risk management support by ensuring operational controls, security guardrails, and policy-driven automation are in place across cloud platforms.

2. Cloud Platform and DevOps Management

a. Oversee the daily operations of cloud platforms and DevOps teams, ensuring high availability, scalability, reliability, and supportability of services for internal and customer-facing applications.

b. Manage and optimize cloud infrastructure, container platforms, networking, identity, and supporting services while partnering closely with application development teams.

c. Own and continuously improve CI/CD pipelines, release automation, and developer enablement tooling with measurable service levels, quality gates, and governance.

d. Implement key performance metrics for cloud and DevOps effectiveness, including availability, deployment frequency, lead time, change failure rate, recovery time, and platform adoption.

e. Oversee incident response, problem management, and reliability practices, including post-incident reviews, root cause analysis, and resilience improvements.

f. Develop and implement cloud, DevOps, and platform engineering policies, standards, and best practices.

g. Lead operational security practices in partnership with security leadership, embedding DevSecOps controls and secure-by-default patterns across the delivery lifecycle.

h. Ensure access controls, patching, secrets management, vulnerability remediation, and system hardening processes are defined, automated where practical, and managed effectively.

i. Drive continuous improvement in cloud operations through infrastructure as code, automation, self-service capabilities, and reduction of manual operational toil.

3. Cloud Architecture, Reliability, and Enablement

a. Oversee the design and evolution of cloud landing zones, shared services, deployment patterns, and reliability frameworks that support secure and scalable growth.

b. Partner with engineering, architecture, security, and data teams to improve platform reliability, developer experience, and operational consistency across environments.

c. Define cloud architecture standards, governance models, and engineering guardrails, including infrastructure as code, configuration management, observability, and environment consistency.

d. Champion continuous improvement of platform services through automation, reusable patterns, service-level objectives, and data-driven operational reviews.

4. Team Leadership and Development

a. Track and manage multiple priorities and backlogs across cloud platform, automation, reliability, and DevOps initiatives.

b. Manage and mentor cloud, platform, DevOps, and site reliability engineers, fostering a culture of ownership, automation, collaboration, and professional development.

c. Coordinate with cross-functional teams to align cloud strategy, re