Administrative Assistant II- Christiana - 4E

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare is seeking a full time Administrative Assistant II to be responsible for maintaining routine administrative functions at the nursing units. Provides coverage for other office assistants when requested.

The ideal candidate will be well organized, detail oriented and multitask. Candidate to complete tasks and duties within a prescribed timeline. Proficient computer skills along with strong verbal and written communication abilities.

Benefits of working at ChristianaCare

• Generous PTO, Competitive Pay & Robust Benefits Package.
• 403B company match and Tuition Reimbursement
• 12 weeks Paid Parental Leave (after one year of service)

Principal duties and responsibilities:

• Types departmental policies and procedures, reports, inter- and intra-departmental memorandums, capital budget worksheets, and meeting agendas and minutes
• Maintains personnel and departmental files in an organized fashion
• Produces flow charts, slides, and other graphic material
• Produces departmental data forms, i.e., sign-in sheets, assignment sheets, statistical work sheets and
• spreadsheets
• Utilized Windows-based office programs including work processing, spreadsheet, and data base products
• Maintains departmental payroll records
• Maintains departmental caregiver files
• Maintains departmental attendance records
• Provides administrative support for setting up conferences including room reservation, food, and all corresponding conference communications
• Completes travel and attendance arrangements for staff to attend conferences
• Maintains departmental Inservice records and provides data to Nursing Education
• system
• Arrange meetings for nurse managers
• Answers telephones, screening and routing calls as necessary
• Maintains office supplies within budget
• Maintains departmental communication devices
• Maintains inventory of unit equipment and devices
• Maintains confidentiality of patient/member and staff information, compliant with HIPAA regulations.
• Demonstrates proficient written and verbal communication skills.
• Demonstrates a sound knowledge base of appropriate departmental and hospital guidelines/policies.
• Attend staff meetings and mandatory Inservice.
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
• Perform other related duties as needed.

Office Hours: Day Shift 7a - 3:30p

Education and Experience Requirements

• High school diploma or equivalent.
• Four years progressively responsible administrative support to an administrator or manager.
• An equivalent combination of education and experience may be substituted but must include at least two years of appropriate experience.

Knowledge, skill, and ability requirements:

• Knowledge of office equipment and machines
• Knowledge of medical terminology
• Knowledge of policies and procedures regarding security and release of medical information
• Ability to learn Managed Care authorization and referral procedures.
• Ability to learn all scheduling systems
• Ability to act professionally at all times
• Ability to maintain confidential information and materials
• Ability to organize and prioritize work
• Ability to act independently within guidelines
• Ability to interact effectively and maintain constructive working relationships
• Ability to learn departmental and organizational policies, procedures and operations
• Ability to display excellent customer service skills
• Good verbal and communication skills
• Good interpersonal skills
• Strong Computer skills (Word/Excel)

About ChristianaCare

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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