International Student & Scholar Services Graduate Assistant (AY 25-26 C91335)

Based in Monterey yet working with the International Student and Scholar Services (ISSS) cross-institutional team in Monterey and Vermont, the ISSS Graduate Assistant assists the office staff with a variety of projects, activities, and routine tasks to support Middlebury’s international community and colleagues who work with our international students and scholars. This position interacts with students, staff, faculty, and community members. 

This position is compensated at the Level A rate on the MIIS student wage scale: $16.50 - $17.00 per hour.

Core Responsibilities:

• Function as knowledgeable and helpful front line of support for office staff and our clientele. 

• Assist with data and record management to fulfill ISSS recordkeeping and compliance obligations. 

• Provide ISSS programming support such as event planning, promotion, and implementation; writing announcement emails; supporting ISSS or MIIS initiatives; etc.  

• Research and develop ways to help ISSS evaluate our programming, including online feedback surveys. 

• Assist with tasks related to web updates, including content development and posting. 

• Represent the ISSS office at select meetings to provide perspective and serve as an advocate for the needs of international students and our broader international community. 

• Other duties as assigned. 

Requirements

• Experience working in an office setting or in customer service, including comfort responding to emails, offering real time customer support, and using Microsoft or Google suite products 

• Proven project and time management skills 

• Able to work independently and to collaborate with ISSS staff members and other Middlebury colleagues. 

• Responsible and committed to the position 

• High level of attention to detail 

• Outstanding communication and interpersonal skills, including a willingness and ability to interact appropriately with a diverse clientele in a calm, patient, and friendly way 

• Ability to recognize and maintain confidential information and to assist with situations that may require discretion 

• Knowledge of or experience with international students, higher education, and/or U.S. immigration is highly preferred 

Physical Demands & Working Conditions: 

• 5-10 hours per week when school is in session (fall/spring semesters); possibility of additional hours in January or summer. 
• Position is in person in Monterey, CA with no option of remote work. 
• Requires the ability to lift heavy objects, such as supplies needed for events. 
• Requires the ability to sit for extended periods of time, ability to look at a computer screen for extended periods of time, and dexterity for repetitive action such as keyboarding. 

Student Employment Eligibility:

Unless restricted by certain visa status, all students with an active status for the semester are eligible for jobs on campus.

Students on leave or withdrawn are not eligible to work in student employment positions until the semester in which they return. If you are currently withdrawn or on leave you are eligible to be employed in staff positions.

Some may be restricted due to financial aid status. International students (non-resident aliens) may not work off campus unless they have applied for and received work authorization from the United States government. (An F-1 visa does not give work authorization.) Off campus work study positions are available only to U.S. citizens on financial aid with a federal work study component.

Student are not eligible to work remotely from International locations.

Hour Limitations:

All student employees are limited to working no more than 20 hours per week in on campus jobs during the academic year (this includes exam periods). The only exception is when there is a full week when school is not in session. Specifically: February recess, Spring recess, and full weeks of December or summer recess. During these time periods only, students can work up to 40 hours per week. International Students: Visa restrictions prohibit international students from exceeding 20 hours of work per academic calendar week.