Retail Sales Associate, Madison Ave.

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

We are seeking a passionate and dynamic Boutique Coffee Specialist for our community who will drive sales, service, and sustainability through respectful, collaborative, agile, determined, and driven interactions with clients and team members.

 

Our culture empowers us to provide quality coffee, experience-focused customer service and growth opportunities.  Join our team as we cultivate coffee as an art to grow the best in each of us.

 

Nespresso offers Retail employees, performance-based incentives, and a total rewards package, which includes a FREE Nespresso machine and coffee product allowance, a 401k with Company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position)

 

 

Responsibilities:

 

• Be an agile coffee expert. You bring the passion, we provide the training, and you share it with the customer.
• Drive personalized coffee experiences by using storytelling to share your knowledge of our coffee and our sustainability practices with customers.
• Cultivate respectful customer relationships. Though many customers shop online these days, the store is where we meet many of our customers for the first time.
• Care about safety. We are determined to create a safe, healthy environment for our employees and customers.
• Collaborate - whether it’s assisting with cleaning, organizing stock or innovating a better way of doing things. Share your feedback and ideas to contribute to our overall success!

 

Requirements and Skills:

 

• 1+ years of experience working in retail, direct customer sales and service, or hospitality preferred
• Ability and willingness to work flexible hours including but not limited to opening and closing shifts, Saturday or Sunday shifts and holidays

 

 

Requisition ID

196981 

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.