HR Performance and Data Systems Manager

Job DetailsJob Location: Corporate Office - 250 E Pilot Rd. - Las Vegas, NV 89119Salary Range: $55,000.00 - $70,000.00 Salary/yearPOSITION EXPECTATIONPOSITION EXPECTATIONS

Position Summary  

 

This position ensures Goodwill’s HR systems, workforce data, and team member processes operate strategically, accurately, and proactively, to support leadership decision-making and organizational performance.  The role exercises independent judgment in managing HR systems, automated and/or AI-enabled analytics, and workforce reporting to provide leaders with reliable insight into areas such as staffing, productivity, turnover, and compliance.  Collaboratively supports departments with Human Resources performance management and processes, practices and team member management.

 

 

Responsibilities


Manages the integrity, structure, and ongoing operation of HR systems, workforce data, and reporting tools to ensure accuracy, consistency, and compliance and maintains HR data governance practices, including data accuracy and documentation standards.
Integrates the Human Resources Information System, learning management systems, and AI-enabled tools and analytics to support workforce planning, performance management, and leadership decision-making.
Analyzes workforce data and trends related to staffing, productivity, turnover, training effectiveness, and compliance risk and translates findings into actionable insights for management.
Performs Human Resources audits for Goodwill utilizing automation and AI tools.  Creates and analyzes quarterly and annual HR statistics.
Develops and produces standard and ad hoc workforce reports, dashboards, and metrics for leadership, auditors, and regulatory requirements.
Monitors workforce-related compliance indicators and flags trends or risks requiring management attention.
Assists with advising and supporting leaders consultatively in managing team member performance, documentation, and employee-related matters using data-informed guidance.
Performs unemployment administration processes, documentation, and reporting.  Processes claims, monitors claim status, meets deadlines and outcomes ensuring compliance with state requirements. 
Maintains performance processes through managing monthly evaluation cycles and issuing notifications, tracking completions, approvals and related documentation in HRIS. 
Collaborates on team member relations issues including investigations, resolution and escalation support when needed.  Maintains employee relations documentation in the HRIS. 
Administers the monthly team member survey process including distribution and participant tracking. 
Provides analytical reporting identifying trends, inconsistencies and potential risk areas in all areas of responsibility or as directed.


COCY EXPECTATIONS

Core Competencies                                                                  





Leadership


Sets and enforces standards. Applies organization core values to guide decision making.  Works well with others and encourages teamwork and development.  Displays initiative.  Self-confident and motivates others.  Fair and consistent when evaluating or modifying behaviors in others.  Celebrates and rewards accomplishments.




Job Knowledge


Possesses comprehensive, functional and technical knowledge and skills to perform at a high level of accomplishment.  Discerns how the job relates to other functions within the department and Goodwill operations.  Follows policies, procedures, and safety protocols.




Accountability


Results oriented.  Sets goals, accepts responsibility for achieving results, and quality of work.  Takes ownership, remedies errors, and learns from mistakes.  Responds professionally to constructive criticism.




Communication


Possesses effective verbal/non-verbal, written, listening, and digital skills. Articulates complex and simple thoughts proficiently with colleagues, supervisors, direct reports, and customers. Effectively persuades and affects change.




Professionalism


Consistently conducts self in a competent, skilled and responsible manner. Performs to the highest standards with dedication, ethics, and integrity. Depicts the brand and represents the business appropriately.





 

 

Job Specific Competencies                                                                                                                                                            





Adaptability


Adjusts and responds appropriately to change and unexpected challenges. Flexible, open to new ideas and responsibilities. Understands the implications of new information.




Analytical Thinking

 


Utilizes logical and strategic reasoning to break down and work through a s