Senior Designer II

About Wistia

Wistia is a video marketing software company working to make business more human with video. We help our customers stay ahead of the curve by enabling them to host webinars, create videos, organize videos, and measure performance–all in one platform. We're super excited to help businesses achieve their goals through simple and delightful video-focused products.

Responsibilities

We are seeking a Senior Product Designer II to lead design for our webinar software, a core capability of the Wistia platform. On the Live team, you’ll design features that enable users to create, manage, and host visually striking, highly engaging live events. We expect you’ll have the opportunity to explore everything from the appearance of the stream itself to real-time audience interactions, and you’ll connect your work with teams across the entire platform. You'll have the ability to make a huge impact at Wistia as this product is a key part of our platform and one of our larger teams.

You’ll report to our Director of Product Design, who leads design across our Create pillar, which also includes video editing and recording software. You’ll be involved in each stage of development, from strategy and creative exploration to implementation. You’ll collaboratively shape a vision for Live’s future and will contribute a user-centered lens to feature prioritization. Embedded within a cohesive cross-functional team of design, product, and engineering partners, you’ll help uphold the following values for inclusive design:

Intentional Simplicity. Design is best when the product is the simplest for users rather than the designer. Your designs strike the right balance of simplicity, making our tools straightforward and intuitive to new users versus unremarkable.

Meaningful Creativity. This is achieved when the final product results from many inputs and active exploration. You’ll help designers add meaning through their creativity and focus ideation around a real customer problem or desire.

Polished Presentation. This means much more than pixel-perfect design; it includes the assets and processes to implement the design successfully. Our team should feel inspired when we see each other’s designs at every stage along the way to implementation.

Ambitious and Determined. Ambitious design is, by definition, difficult to achieve. So, when designing for the future, you’ll consider long-term benefits, not just short-term inconveniences. Helping your team be ambitious sets us up for better outcomes, considering what we know about the business, the market, and excellent product design processes.

You have:

• 8+ years of real-world experience designing websites, software, or applications
• Excellent visual design fundamentals, like the use of color, typography, and scale
• Proficiency with modern design tools (like Figma) and experience leveraging design systems
• Expertise with intuitive interaction design as well as complex, multi-step workflows
• A user-centered approach to design, preferring to back up decisions with insights and data
• You are highly adept at articulating the “why” in terms of user and business needs
• Familiarity with technical constraints and best practices for responsive web apps
• Excellent cross-discipline collaboration in an agile environment
• You balance user advocacy and compromise to maximize impact
• Strong design instincts which afford you the ability to be decisive

To be the most successful here, you:

• Bring experience with webinar, video, chat, or audience engagement products
• Step back and dream about strategic opportunities, not just features
• Are a user advocate and drive your team towards user-centered experiences
• Incorporate user research into your process
• Embrace accessible design
• Stay inspired with a "beginner's mind": open and excited to discover new ideas

Working at Wistia

We try to ensure Wistia is an inclusive and diverse place where everyone feels happy, fulfilled, respected, comfortable, and welcome. We're proud to be an equal opportunity workplace. We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we also have lots of those too!).

We know the biggest investment we can make is in our employees, so we provide:

• A competitive compensation package that includes internal equity stock options
• 401k with 3% company contribution, regardless of whether you contribute
• Fully paid healthcare, dental, and vision insurance (family plans included)
• Pre-Tax FSA and Dependent Care Account
• Flexible working hours – work