EMT Lead - Pikes Peak Summit Visitor Center

Job Description

At Aramark Pikes Peak we believe in delivering a unique and elevated shopping and dining experience to all our guests. With impeccable views, and top-notch service, our employees are incredible individuals from all walks of life who aspire to do great things every single day. 

The EMT Lead is responsible for completing and managing tasks as assigned by the Assistant Operations Manager, which support Pikes Peak and fulfills contract obligations, assisting with guest needs, and resolving or escalating any guest concerns or issues. May also be responsible for oversight or delegation of responsibilities within the guest services operation.

Compensation Data

Benefits:

Aramark offers a wide array of comprehensive benefit programs and services. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Compensation:

The hourly rate for this position ranges from $22.58 to $22.58, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

Job Responsibilities

• Assist with schedules and assigns daily work assignments and oversees completion of tasks.
• Ensure compliance with HIPPA requirements for EMT Department.
• Trains and guides EMT staff on job duties, customer service, systems, and procedures.
• Greet and provide customer service to guests while anticipating their needs.
• Assist with timely daily and quarterly reports to General Manager and Operations Manager.
• Assist with staff retention.
• Delegating tasks to appropriate associates.
• Overseeing EMT stock and ordering supplies, tracking, and reporting of weekly inventory.
• Collecting and analyzing any available feedback from patients’ gauge satisfaction and success.
• Participates in Quality Assurance Programs and reviews to address areas in need of improvement.
• Completes daily log regarding train counts.
• Assist in other departments as needed.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. To meet our commitments, job duties may change, or new ones may be assigned, without formal notice.

Qualifications

• Supervisory experience in a related role preferred. 
• Previous EMT experience required.
• Previous guest services experience required.
• Demonstrates excellent customer service skills.
• Demonstrates interpersonal and communication skills, both verbal and written.
• Demonstrate organization skills, accuracy, and attention to detail.
• NREMT and Colorado State Certification required.
• Must be able to work long hours and in a 14,000ft elevation.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education

High School DiplomaTrade School

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender,