Warehouse Supervisor

Big companies don’t make great bikes. Great people do.

Our culture is as fun and lively as the brands we represent, where innovative ideas are welcome and customer satisfaction is a top priority. The PonBike Operations team has Distribution Centers located throughout North America including Illinois, California, and Georgia. Now's the time to join the ride! 

A continued commitment to and investment in our people, products, and consumers is the foundation we build our bright future. We offer a competitive total rewards package with generous time off, incredible product discounts, and a fun working environment!

We are connected by four core values that serve as the basis for a strong future.

1. Passion to Perform: We share a passion to perform. We focus on real results. We finish what we start, and we go that extra mile. We don’t give up.
2. Trust to Act: We’re trusted to do a good job, and we deliver it. We use that freedom to apply our talents and qualities for the best results.
3. Care & Act Responsibly: We’re responsible for all our actions, and we consider the consequences for our stakeholders and the environment. We’re honest, open, and direct.
4. Make it Fun: Enjoying your job is a serious business! We’re open, informal, and cheerful. We allow everyone to be who they are.

Join our team as a Warehouse Supervisor in the Rincon, GA Fulfillment Center! You will lead and coach employees to meet customer demands and adhere to all PonBike policies and best practices. This role will assure compliance of Shipping and Receiving processes, meeting customer requirements.

Below are some (but not all) of the key responsibilities of this role:

• Executes warehouse receiving and shipping operations to meet productivity and service goals.
• Maintains high customer satisfaction levels through excellence in identifying, receiving, and ensuring the quality of products and compliance of customer requirements.
• Oversees and monitors product inventory accuracy throughout the warehouse; investigates and reconciles inventory discrepancies.
• Achieves established productivity goals through the effective management of assigned staff.
• Identifies and implements process improvement activities to drive performance and warehouse efficiencies
• Fosters a positive work environment that promotes the PonBike behaviors
• Provides timely coaching and feedback to direct reports in areas of standard operating procedures, daily performance, and best practices
• Works collaboratively with Human Resources on company policies, procedures, employee engagement initiatives, performance management, and other key personnel matters
• Assist in interviewing, recruiting, onboarding, and training new employees
• Completes and presents performance evaluations to direct reports
• Responsible for monitoring and controlling costs associated with warehouse processes and supplies to assist in achieving budgetary goals
• Maintains high customer satisfaction levels through excellence in identifying, receiving, and ensuring the quality of products and compliance with customer requirements

Key Competencies

 

Problem Solving and Decision Making - Effective performers are able to identify problems, solve

them, act decisively, and show good judgement. They isolate causes from symptoms, and

compile information and alternatives to illuminate problems or issues. They involve others as

appropriate and gather information from a variety of sources. They find a balance between

studying the problem and solving it. They readily commit to action and make decisions that

reflect sound judgement.

 

Results Orientation - Effective performers maintain appropriate focus on outcomes and

accomplishments. They are motivated by achievement and persist until the goal is reached. They

convey a sense of urgency to make things happen. They respect the need to balance short-term

and long-term goals. They are driven by a need for closure.

 

Team Management - Effective performers create and maintain function work units. They

understand the human dynamics of team formation and maintenance. They formulate team roles

and actively recruit and select to build effective workgroups. They develop and communicate

clear team goals and roles and provide the level of guidance and management appropriate to

the circumstances. They reward team behavior and foster a team atmosphere in the workplace.

 

Communicativeness - Effective performers recognize the essential value of continuo