Senior A&R Team Leader

<p>At <b>HEINEKEN Kraków (HEINEKEN Global Shared Services)</b> our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.<br/> We act on our values of Passion for consumers &amp; customers, Courage to dream &amp; pioneer, Care for people &amp; planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.</p> <p><br/> <b>Your responsibilities would include:</b></p> <p> </p> <p>As Business Leader:<br/> •       Understanding and be able to communicate company strategy to RTR team and individuals<br/> •       Establishing RTR team strategy aligned with process and HEINEKEN Krakow high level strategy and priorities<br/> •       Executing the RTR process delivery with expected service objectives and quality <br/> •       Taking ownership for RTR end-to-end process and service delivery <br/> •       Solving operational issues and acts prevent it in future <br/> •       Preparing and analysing SLA/KPI reports with root cause analysis<br/> •       Ensuring complete and up to date process documentation<br/> •       Actively attending the relevant operational meetings to discuss performance, issues, collaboration<br/> •       Preparing and participating in business visits as per the agreed plan<br/> •       Fostering business partnership and aligns the communication standards with operating companies<br/> •       Ensuring that effective RTR controls are executed, monthly control reports are delivered.<br/> •       Proactively raising any issue on design or execution of controls and propose changes to make controls effective and efficient.<br/> •       Making conscious decision regarding team’s costs (OT, travels, R&amp;R, unused holidays, band mix)<br/> •       Bringing constructive, challenging ideas to drive Process standardization and takes ownership of the agreed actions</p> <p>As People Leader:<br/> •       Planing resources for the team, recruit right people, on-board them in the new role <br/> •       Seting &amp; describing SMART team and individuals objectives linked to HEINEKEN Global and HEINEKEN Krakow vison &amp; strategy <br/> •       Planing individual’s and team tasks over time <br/> •       Providing ongoing, regular 1-2-1 feedback to team members on their performance and development <br/> •       Handling underperformance timely and effectively and recognize good performance and reward best people <br/> •       Assisting to create SMART development plans based on 70/20/10 approach <br/> •       Planing succession, develop best people in the pipeline for leaders or experts  <br/> •       Providing regular coaching and mentoring to team members <br/> •       Breaking the communication silos and foster team collaboration<br/> •       Effectively managing changes in the team<br/>  <br/> <b>You are a good match if you have:</b><br/> •       Bachelors or Master’s degree in Finance or Accounting<br/> •       3 years of relevant RTR professional experience as leader and 4 years of RTR operational experience in the process<br/> •       Engagement and drive for results<br/> •       Excellent written and verbal English</p> <p> </p> <p><em>At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to<b> <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fspeakup.heineken.com%2F&amp;data=05%7C02%7CAnna.Pazik%40heineken.com%7Ceea8643a1445448eb8f808dcff1fddc9%7C66e853deece344dd9d66ee6bdf4159d4%7C0%7C0%7C638665759544893844%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=qXZ0NOYjw7uxeCfkRPVjPhNz8Q3nLGcIKWXbRX0Algo%3D&amp;reserved=0">speak up</a></b>. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.</em></p> <p> </p> <p><b>What we offer:</b></p>