MEDICAL ASSISTANT- Hermitage- Full Time

SUMMARY

Provides medical assistant services to the patients and families, assists physicians and mid-level practitioners (providers) with patient care.

To perform all clinical functions in a physician’s office. To include but not limited to: Assisting the physician with treatments, obtain specimens from patients and process properly, maintaining medical information and filing/scanning, maintain sample supplies, ordering and maintaining clinical supplies as needed, patient education, obtaining histories and vitals from patients, triage patient calls, prescription refills, call backs for normal or abnormal results as per physician direction, prior authorizations as needed, telephone answering and appointment scheduling as needed.

JOB DUTIES

Prepares patients for provider visits according to approved policies and procedures i.e. reason for visit, history (past medical, family and social), symptoms, problems, weight, height, vital signs, medications, allergies.

Administers medications to patients as ordered by a physician i.e. vaccinations.

Assists physicians with procedures as requested.

Notifies patients of lab and test results.

Collects specimens as ordered by a physician and performs limited lab tests on site as ordered by the physician.

Performs tests as ordered by physician.

Maintains equipment and controls including refrigerator temperatures if applicable.

Responsible for patient and equipment safety.

Communicates and interacts effectively with patients and families, physicians, peers and other health team members to maximize successful patient outcomes.

Assists in the facilitation of smooth patient flow. Greets patients and families courteously.

Maintains good communication with physician and coworkers.

Assures adequate amounts of medical supplies and medications are available and stocked appropriately.

Sterilizes instruments and instrument packs if applicable.

Maintains inventory of drug samples and inventory and rotates stock to make sure oldest is used first. Also, checks expiration dates monthly.

Receives prescription refills calls and are appropriately sent to the pharmacy under a physician’s direct supervision and are thoroughly documented in the patient record by the end of the business day the prescriptions were taken care of.

Assures documentation in the medical records is complete including lot numbers for vaccines and samples.

Performs administrative duties as requested. To include but not limited to: Appointment scheduling and follow up appointment scheduling as needed, telephone etiquette including message taking and recalling patients, Picking up, opening and distributing mail, Obtain authorizations as needed, Obtaining co-payments and self payment amounts from patients.

Maintains exam rooms and workstation and ensures cleanliness.

Triage patient clinical calls.

Performs venipuncture as ordered by the provider if applicable.

Schedule tests or procedures for patients as appropriate.

Administering various vaccinations to patients as directed by physician.

Maintains medical information and filing and or scanning.

Use of Meditech and/or other EMR system(s).

Demonstrates knowledge of emergency procedures.

Performs other duties as assigned.

 SPECIFIC JOB DEMANDS

Strength: Light Work - Lifting, Carrying, Pushing, Pulling 20 Lbs. occasionally, frequently up to 10 Lbs., or negligible amount constantly. Can include walking and or standing frequently even though weight is negligible. Can include pushing and or pulling of arm and or leg controls.

Reaching: Frequently - Extending hand(s) or arm(s) in any direction.

Handling: Frequently - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears.

Fingering: Frequently - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.

Talking: Frequently - Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.

Hearing: Frequently - Perceiving the nature of sounds by ear.

Near Acuity: Frequently - Clarity of vision at 20 inches or less.

Accommodation: Frequently - Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye.

Color Vision: Frequently - Ability to identify and distinguish colors.

MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILIT