Data and Compliance Coordinator (Education and Workforce)

Job DetailsJob Location: Stanley M. Isaacs- Education Workforce - New York, NY 10128Position Type: Full TimeSalary Range: $58,000.00 - $65,000.00 Salary/yearOrganization Overview: The Stanley M. Isaacs Neighborhood Center (Isaacs Center) is a non-profit, multi-service organization focusing primarily on the needs of children and low-income families, out-of-school and out-of-work youth and aging New Yorkers.  We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.   

 

Position Summary: Reporting to the Director of Operations and working closely with members of the Education and Workforce (EDW) team, the Data and Compliance Coordinator ensure clean, timely entry of program data, and full documentation compliance of funder requirements, and effective internal auditing across EDW programs. This role maintains data standards across systems (e.g., Salesforce, DYCD Connect/DocUp, ASIST), coordinates documentation and monitoring for funders (e.g., DYCD, NYSED, WIOA/Workforce), and delivers actionable reporting to program leads and leadership. The Specialist partners with Program Managers, Career Services, and the organization’s fiscal team to align attendance, enrollments, outcomes, and fiscal documentation—protecting student privacy and improving results through continuous quality improvement. 

 

Schedule: 35 hours per week 

 

Salary Range: $58,000-$65,000

 

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.
Roles, Responsibilities and Essential DutiesRoles, Responsibilities, and Essential Duties

Reception and Program Support 


Create a warm, engaging environment and actively contribute to a culture that supports positive youth development and participant success. 
Support the safety and well-being of clients, staff, and visitors by observing and reporting concerns; communicating safety or risk issues to appropriate staff; assisting with de-escalation when needed. 
Function as the tertiary Operations team member and point of contact for MetroCard distribution responsible for reporting and ensuring accurate documentation and continuity when the Program Specialist is unavailable. 
Collaborate with other teams from the Education and Workforce Umbrella to plan and implement four (4) or more annual special events, ensuring seamless coordination of logistics, supplies, and materials based on role. 
Assist in conducting Participant Satisfaction Surveys twice per cohort to inform program improvement. 


Data Management & Reporting  



Ensure that all participant data in EDW systems (Salesforce, DYCD Connect, ASIST, OUTCOMES) is entered within 72 hours of intake 





Manage data intake workflows (forms, QR check-ins, rosters and folders) and ensure complete, timely entries in Salesforce and specific program systems. 





Perform data hygiene (deduplication) and conduct weekly exception checks (missing fields, eligibility, supporting docs). 





Support in building and publishing recurring dashboards (weekly, monthly, quarterly) on enrollments, attendance, credential attainment, placements, retention, and funder KPIs. 



Compliance & Documentation  



Maintain compliance calendars for staff highlighting funder deliverables, ensuring documentation is current in all systems 





Coordinate documentation reconciliations with gift cards, MetroCards, and or petty cash  





Track participant eligibility and document completeness (IDs, consents, test scores, IEPs as applicable, proof of services) and maintain standardized file structures. 



Auditing & Quality Assurance  



Run internal audits on files and transactions using sampling plans; validate attendance vs. rosters; test permissions in systems; spot check case notes vs. Outcomes. 





Prepare audit summaries with findings, root causes, and plans of actions to maintain compliance 





Conduct pre-monitoring readiness for funder site visits; assemble and lead document pulls for visits. 



Training & Cross Functional Enablement 



Partner with All of EDW to test new fields/forms before release in support of change management for new processes. 





Facilitate mini-PDs or provide coaching for instructors, case managers, and front desk teams on attendance capture, eligibility proofs, and documentation. As well as data entry quality, SOPs and best practices; create quick guides and short video tips. 



 

Qualifications / Educational Requirements


Bachelor’s degree or 2-3 years of significant data management at a community-based organization, settlement hou