Commercial Partner Account Manager, German-Proficiency

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Dublin, IE (3 days p/ week in office)

At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Commercial Partner Account Manager for EMEA (specifically for the DACH region) you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

You are responsible for articulating the value of Klaviyo’s software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo. 

How you'll make an impact

• Manage relationships: Nurture a portfolio of 40 partner relationships, serving as a trusted advisor
• Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo
• Lead referrals and co-selling: build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success
• Showcase klaviyo expertise: articulate the value of klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes
• Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth
• Collaborate cross-functionally: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings
• Travel: spend up to 25% of your time traveling across the the DACH region to build relationships and attend events when needed 
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up

Who You Are

Experience:

• 2+ years in Partnerships, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
• Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity

Languages:

• Fluent in English and German (written and verbal) essential
• Business-fluent Spanish or Italian is a bonus!

Skills:

• Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures
• Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities

Mindset:

• Collaborative, strategic thinker with a creative approach to problem-solving
• Passionate about building strong partnerships and delivering value
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Other Requirements:

• Willing and able to travel across the UK and Europe as needed

#LI-Hybrid #LI-JW1

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a c