Veterinary Assistant/Client Service Representative

Department: Veterinary Assistants

Employment Type: Part Time

Location: Locust Valley, New York

Compensation: $18.00 / hour

Description

Join the Team at Locust Valley Veterinary Clinic as a Hybrid Veterinary Assistant & Client Service Representative!
Are you passionate about animals and dedicated to providing top-notch care? Locust Valley Veterinary Clinic is seeking a compassionate and skilled individual to join our team in a dual role as a Veterinary Assistant and Client Service Representative (CSR). This unique position allows you to contribute both hands-on with pets and through exceptional client support, ensuring a seamless and positive experience for both animals and their families.
About Us At Locust Valley Veterinary Clinic, we are more than just a veterinary practice—we are a close-knit team committed to providing the highest level of care for our patients. Our mission is to create a welcoming environment where both pets and their owners feel valued and supported. We take pride in our collaborative approach and our dedication to the well-being of every animal that walks through our doors.
Position Overview As a Hybrid Veterinary Assistant & CSR, you will play a key role in both the clinical and administrative aspects of our practice. Your responsibilities will be split between assisting in patient care and ensuring excellent client communication and support.

Your day-to-day responsibilities will include:

• Assist veterinarians and technicians during examinations and procedures.
• Safely restrain pets, including cats, dogs, and occasional exotic animals.
• Maintain a clean and well-organized clinic, including exam rooms, patient cages, and equipment.
• Process lab specimens, update patient records, and log patient weights.
• Provide compassionate client support by answering phones, scheduling appointments, and processing payments.
• Educate clients on veterinary services, preventive care, medications, and wellness packages.
• Facilitate smooth appointment flow and reinforce veterinarian recommendations.
• Support additional administrative and clinical tasks as needed to enhance the efficiency of the clinic.
  
  

Skills Knowledge and Expertise

• Preferred: At least 1 year of experience in veterinary medicine.
• Strong communication and customer service skills.
• Self-motivated and dependable.
• Excellent cleaning and organizational skills.
• Ability to work weekends and evenings as needed.
• Team player with a passion for animal care.
• Must be able to lift 50 pounds safely.
  
  

Benefits

• Employee discounts
• Flexible schedules
• 401K with company match
• 24/7 Telehealth
• 24/7 Kindly Human Peer Support
• Career development and training