Demonstration & Integration Lead

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Job Description:

Job Summary: The Demonstration/Integration Lead is responsible for supervising all global customer demonstrations and field integrations of the Flexrotor system. This role involves coordinating with production and engineering teams, conducting pre-installation site surveys, performing final tests on aircraft and equipment, providing technical support to deployed operations, and handling administrative tasks to support flight operations. The Demonstration/Integration Lead ensures the readiness and functionality of aircraft systems, and serves as the primary point of contact for customer demonstrations and field integrations.

Primary Responsibilities:

Global Customer Demonstrations and Field Integrations: 55%

System Demonstration and Integration:

• Prepare delivered aircraft and be responsible for customer acceptance of aircraft, Ground Support Equipment (GSE), and payloads.

• Direct inventory and inspection of all parts of the system to ensure compliance with company standards.

• Identify discrepancies and implement solutions to ensure all products meet compliance standards post-delivery.

• Coordinate with key stakeholders to address issues found during integration and ensure timely resolution.

• Maintain detailed records of integration procedures, results, and corrective actions taken.

• Collaborate with HO Flight Operations & Training to continuously improve integration processes and product quality. 

• Train and mentor employees in aircraft demonstration and integration procedures.

• Report testing results and issues to HO Flight Operations & Training.

On-Site Installation and Operations Support: 20%

Site Preparation and Installation Coordination:

• Conduct pre-installation site surveys to assess requirements and potential challenges.

• Coordinate installation activities with third-party contractors to ensure timely and accurate execution.

• Liaise with customer representatives to capture requirements, resolve issues, and facilitate technical interactions.

• Install and configure systems and sites for operations, whether on land or maritime platforms.

• Conduct inventory of parts received on site to verify completeness and quality.

System Testing and Configuration:

• Perform on-site system installation, configuration, and testing of equipment for maritime and land deployments.

• Ensure compliance with all required non-production Service Bulletins and regulatory standards.

• Conduct functional tests on Flexrotor UAS systems using approved procedures.

• Document site settings and configurations accurately for future reference and auditing.

• Provide thorough turnover to the Deployed Field Service Representative (FSR) Team on installed system configurations. 

• Train lower-level employees in on-site installation and system configuration.

• Report installation progress and issues to HO Flight Operations & Training.

Customer Coordination and Documentation:

• Coordinate with customers to complete all documentation and processes required for