Intermediate Specialist, Academic Advising (Graduate studies)

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Academic Advising

# of Open Positions:

1

Faculty/Service - Department:

Academic Services

Campus:

Ottawa, ON

Union Affiliation:

SSUO

Date Posted:

July 18, 2024

Closing Date:

July 29, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

SSUO Grade 10

Salary Range:

$77,637.00 - $98,070.00

Make your mark with the Faculty of Health Sciences!

Health matters to everyone and we are committed to becoming a nationally and internationally recognized leader in innovative approaches to active living, health promotion, and quality health services.

Our success lies in our students and our people. Join us and every day you will have the opportunity to make a meaningful impact as we grow together and make a great faculty even better.

Position purpose:

Under the supervision of the Supervisor, Academic Administration (graduate studies), creates a memorable student experience by providing academic guidance, such as course and program selection, to students to ensure an exceptional experience and student satisfaction. Plans and executes student interventions and advises students in difficulty to increase student success and retention rates. Develops strategies and programs to increase enrolment and retention rates, and raises the visibility of the University, its programs and faculty services by promoting them at various events on and off campus.

In this role, your key responsibilities include:

• Assess student needs: Review student files to ensure that the identification, interpretation, analysis, and assessment of student needs support student goals and adhere to faculty processes.

• Establish study plans: In consultation with students experiencing academic difficulties, establish a study plan that enables them to improve their performance and achieve their goals, and that fosters their perseverance.

• Carry out interventions: Meet with students experiencing academic difficulties to coach them by providing information and advice on programs of study, course and program prerequisites, graduation requirements, departments, organizations, institutions and other services available on and off campus.

• Change of program of study: Review students' requests for a change of program of study to examine possible options with them, and guide and advise them on the academic options available to them.

• Course selection and registration process: Advise students on their course selection and registration process so that they can make informed decisions.

• Recruitment activities: Build trust between the University and the target population by participating in recruitment activities and maintaining links with other associations.

What you will bring:

• Bachelor's degree in education or university degree in a related field.

• Experience in the education field or in academic advising, or a combination of both

• Knowledge of academic programs (ex. regulations, degree requirements, prerequisites and course descriptions) at the high school, college, undergraduate and postgraduate levels.

• Strong knowledge of and experience revising, interpreting, communicating and applying processes, policies and methods to individual cases varying in complexity.

• Experience providing client service.

• Experience elaborating strategies and activity plans for students.

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), word processing, Windows and Internet.

• Experience in mentoring and/or coaching an asset.

• Strong communication skills.

• Ability to solve problems, make fast decisions and negotiate with students.

• Organizational and analytical skills attention to detail and ability to work within tight deadlines.

• Listening skills and strong work ethics.

• Judgment, independence, diplomacy and discretion.

• Bilingual – French and English (spoken and written).