Senior Consultant, Technical Services

About Us

Rizing, a Wipro Company, specializes in HR and Human Capital Management (HCM) solutions based on SAP SuccessFactors. By focusing on employee experience, payroll, engagement, workforce analysis, and training management, we create efficient and connected HR processes. Our HR and payroll experts create long-term client relationships, prioritizing client success over profit.

Description

Leads implementation for customers.  Provides quality control of client deliverables and supporting presales. Provides technical expertise, guidance, and instruction on SuccessFactors’ products and integrations. Conducts presentations within the organization and externally to represent the brands. 

Essential Functions

• Drives the design and development of integrations that align to the clients' business requirements and objectives

• Responsible for preparing and managing interface requirement documents (IRD)

• Responsible for the integration architecture, delivery approach and cutover planning

• Mentors and coaches’ junior consultants on projects and implementations

• Creates and delivers high quality demonstrations and presentations

• Adheres to software implementation standards and best practices

• Troubleshoots and resolves defects assigned

• Assists with preparation of training materials and teaches customers how to utilize the system and integrations

• Works with project managers to ensure the project stays within budget

• Accurately tracks and reports time and expenses

• Participates in weekly internal meetings

• Support sales cycle particularly through defining project scope and pricing

• Sound understanding of and ability to support the operating model including onshore, near-shore and off-shore delivery teams 

Essential Functions (Continued)

• Contributes to the ongoing practice development and continuous improvement across Rizing

• Teaching

• Developing talent

• Inspiring and motivating others

• Performs other duties as assigned 

Required Qualifications

• Bachelor’s degree in information systems, Information Technology, Business, or 5+ years of implementation experience.

• Certification in 2 or more SuccessFactors modules.

• 5+ years SuccessFactors consultant experience and 5+ years HR business experience or familiarity with key Human Resource functions and concepts.

• SuccessFactors Full Cloud / Core Hybrid certification or SuccessFactors EC certification

• CPI certification

• Experience with WorkForce Software integrations

Knowledge, Skills, and Abilities (KSAs)

• Skilled in technology coupled with business acumen to compliment system consulting

• Advanced proficiency in Microsoft Office Suite products

• Analytical and solutions oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations