Scholarship Program Assistant

Responsibilities:

 

•        Provides assistance to eligible children and staff members in navigating the application process for the Joseph Tauber Scholarship Programs and supports the function with customer service and clerical activities

•        Review and process college scholarship applications and payments in accordance with 1199SEIU Benefit and Pension Fund eligibility guidelines and 1199SEIU Child Care Corporation policies and procedures

•        Perform data entry of all scholarship applications

•        Respond to member’s application and inquiries verbally (via the call center), in-person and in writing. 

•        Assist in preparation of various reports for the scholarship program

•        Maintain accurate files, records and confidentiality

•        Participate in workshops and other activities for members

•        Responsible for the accuracy, follow-through and timely completion of projects and assignments

•        Perform additional duties and projects as assigned by management

 

Qualifications:

 

•        High School Diploma or GED required, some College or Degree preferred

•        Minimum two (2) years clerical experience in a general office environment required

•        Basic skill level in Microsoft Word, Excel and Outlook required; and database application preferred 1199SEIU Benefit and Pension Funds’ Eligibility System (V3) a plus

•        Basic understanding of title IV (Financial Aid) & NYS Grant

•        Call Center experience (moderate call volume) preferred

•        Excellent interpersonal, verbal and written communication skills a must

•        Must be able to work flexible hours including Saturday and evenings 

•        Ability to travel to other office locations in NY Metro area (i.e. Hicksville, NY) required

•        Bilingual a plus (Spanish, Creole, Russian, etc)