Senior Manager, Business Operations

#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

 

Overview

Paramount+ is looking for a Senior Manager, Business Operations to join our team in New York! This position is the central operator of a purpose-built Airtable operating system that runs the company’s end-to-end business operations — from budget planning and vendor onboarding to invoice tracking, task management, and cross-functional intake. This is not a coordination role. It is an execution role.

 

This person owns the system, enforces the process, and drives the work. They sit at the intersection of Finance, Legal, Creative, and external vendors — and are accountable for the operational integrity of everything that moves through it. They are the air traffic controller: routing, escalating, tracking, and closing.

 

The ideal candidate is a strong operator with direct experience managing budgets, vendor relationships, and workflow systems. They are meticulous without being slow, comfortable in ambiguity but intolerant of disorder, and take ownership seriously.

Responsibilities include but not limited to:

Financial Operations

• Maintain and update budget allocations across top-down and per-title frameworks; track spend against approved budgets and flag variances in real time.
• Own PO issuance, coding, and reconciliation across all active vendor engagements.
• Manage invoice tracking from submission through payment confirmation; ensure AP accuracy and timeliness in coordination with Finance.
• Support intercompany bill-backs and remittance processes as needed

Vendor & Contract Operations

• Manage the full SOW lifecycle: initiation, redlines, execution, and renewal/expiration tracking.
• Onboard new vendors in accordance with compliance and Finance requirements; maintain current and accurate vendor records (contacts, rates, contract status, deliverables).
• Track vendor deliverable milestones and flag delays that impact budget or timelines.
• Coordinate with Legal and Licensing on contract reviews and content usage approvals as needed.

Workflow & Task Management

• Own the master task board as the single source of truth for all open Business Operations work; monitor task age and escalate stalled or blocked items.
• Route incoming cross-functional requests to the correct owner with clear priorities and deadlines.
• Drive closure — not just assignment — across all active work streams.
• Identify and escalate risks before they become problems: budget drift, slipped deliverables, approval loop delays

System Ownership

• Own the Airtable operating system: architecture, data hygiene, and ongoing optimization.
• Enforce process adherence across all contributors — internal and external — and maintain documentation for all workflows, decision rules, and escalation paths.
• Audit records regularly to ensure system data reflects operational reality; identify gaps before they create downstream issues.

Cross-Functional Coordination

• Serve as the operational point of contact between Creative, Finance, Legal, and Vendors.
• Manage intake from non-Biz Ops stakeholders; translate requests into actionable, tracked work.
• Produce real-time status visibility for the VP of Business Operations and C-suite as needed.
• Ensure cross-functional dependencies are visible, assigned, and closed.

Basic Qualifications

• 3+ years of experience in business operations, project operations, or a related operational function
• Demonstrated experience managing vendor relationships and contract workflows end-to-end
• Hands-on experience with budget tracking, PO management, and financial operations
• Direct ownership of a workflow or project management system (Airtable, Monday.com, Asana, or equivalent) — builder-level, not just user-level

 

Additional Qualifications

• Strong organizational skills with the ability to hold a high volume of open threads simultaneously without dropping any
• Excellent written and verbal communication skills; ability to work across Finance, Legal, Creative, and external partners
• Experience in media, stream