Commercial Landscaping Services --Sales Representative

Additional Locations: n/a

Primary Locations: OH, Macedonia, 837 Highland Rd, East, 44056 

Requisition ID: 201090

Position Overview

 

Summary:  The CLS Sales Representative is responsible for developing business opportunities in designated Commercial Landscape Services markets through engaging with prospects, coordinating with internal teams, and adjusting strategies according to industry trends.  This role involves maintaining accurate reporting, prompt issues resolution, and participating in sales calls and meetings.   

 

Belonging Statement:  The Davey Tree Expert Company and its subsidiaries value each individual and strive to encourage diverse ideas and perspectives to inspire collaboration and empower our employees.  We believe our commitment to building a culture of belonging by treating everyone with respect, dignity, empathy, and care is critical to achieving our vision and mission.

 

Job Classification:  The CLS Sales Representative is an exempt, full-time employee position. 

 

Supervisory Responsibilities:

• This position does not have supervisory responsibilities.

Job Duties

Duties and Responsibilities (Essential Job Functions*):

• Develop and cultivate new business and sales opportunities tailored to clients’ needs for solutions on their properties in targeted Commercial Landscape Services markets.*
• Compile lists of prospective customers for use as sales leads, based on information from business directories, industry ads, trade shows, internet websites, past history, and other sources.*
• Travel throughout assigned territory to meet with prospective customers, engaging with them through verbal and written communication to secure sales and foster strong client relationships.*
• Work with the Davey Business Development Team to coordinate business and sales opportunities for work performed by other service lines, utilizing the operations approval flowchart.*
• Work closely with Operations to retain business and gain future client opportunities through exceptional customer service and communication with the client and Davey teams.*
• Continuously monitor customer preferences and industry trends to determine the focus of sales efforts and adapt accordingly, based on the service line’s strategies and insights gained.*
• Prepare reports of business transactions and keep expense accounts.*

Job Duties Continued

Duties and Responsibilities (Essential Job Functions*) continued:

• Maintain accurate reporting, record keeping, and data management within the Customer Relationship Management (CRM) data system to track and analyze sales and customer interactions as well as internal team reporting, QlikSense, and other platforms for data verification and accurate history.*
• Develop and maintain relationships with purchasing and sales contacts.*
• Proactively address and resolve customer complaints related to sales and service, ensuring a high level of customer satisfaction.*
• Communicate with the appropriate managers and sales teams regarding generated sales and proposals submitted, ensuring timely and comprehensive follow-up reporting.*
• Participate in sales calls to align strategies and maintain a cohesive team effort.*
• React appropriately in an emergency situation.*
• Perform other related duties as assigned.