SCZ - RECREATION ATTENDANT 2025

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation


ABOUT KAMPGROUNDS OF AMERICA, INC.
Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative.

KOA, INC. DEI STATEMENT
At KOA, we believe the outdoors is fun and for everyone. We are committed to having a diverse, equitable and inclusive environment where all are treated with dignity and respect. We strive to:
• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and advance our understanding about DEI
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation

The owned and operated assets of KOA (OAK) is a division of KOA, Inc.’s overall operations, and is rooted in the mission and values of KOA. The current OAK portfolio consists of campgrounds in the United States and Canada.

REPORTS TO
Recreation Lead

POSITION SUMMARY
The Recreation Attendant (RA) assists the Recreation Lead in planning, organizing, executing, and leading recreation activities at the campground such as arts and crafts, games, sports, dramatics, music, social activities, hobbies, and themed weekends. The RA is an enthusiastic, outgoing, creative team member who enjoys working with people of all ages. Being a people person with an engaging smile is imperative when relating with guests. This is a highly visible, customer-centric position that requires strong interpersonal customer service skills. Create an environment that is comfortable, fosters teamwork, allows everyone to be themselves, and reinforces KOA’s culture that camping is fun and for everyone.

SPECIFIC DUTIES
• Help in preparations for events from start to finish.
• Assist in creating a detailed events calendar that cohesively supports the campground, and guests of all age ranges.
• Create supply lists and provide Recreation Lead as needed.
• Take pictures of activities and obtain necessary photo release documentation for all individuals in photos.
• In coordination with the marketing department, prepare fun and engaging social media posts.
• Coordinate and prepare all food and beverage items, equipment, awards, and entertainment as needed for each event.
• Maintain and clean recreation equipment and facilities.
• Always keep recreation areas and facilities clean and free of debris.
• Greet new arrivals to activities, introducing them to other participants, explaining rules, and encouraging their participation.
• Explain the rules of activities and instruct participants at a variety of skill levels
• Enforce safety rules to prevent injury.
• Modify activities to suit the needs of specific groups, such as seniors or small children.
• Administer basic first aid if needed and notify emergency medical personnel when necessary.
• Clean, set-up, and breakdown the equipment that is used in recreational activities daily.
• Maintain high standards of professionalism, customer service, quality and cleanliness while promoting an atmosphere of fun.
• Maintain health standards and ensure guests and team members are in a safe and secure environment.
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