Installation Technician (Audio-Visual) Washington DC Metro/Virginia/Maryland

Cenero employees are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun!

OPPORTUNITY SUMMARY

Responsible for basic and advanced technical and mechanical production of Cenero’s audiovisual and video conferencing integration projects under a Lead Installation technician.  Actively participates in mechanical and technical production and processes to ensure a great client experience delivered with the highest quality possible.  Follow Cenero core values and PROQUALAS processes.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

·     Technical Production

-    Assist with technical assistance for Cenero’s basic and advanced integration projects

-    Understand basic level experience and ability on technical processes, hardware and software

-    Work with the Lead Installation technician on technical assistance for basic and advanced signal flow

-    Assist in calibrate & tune audio and video levels and signals per performance standards

-    Diagnose and correct signal flow issues with standard troubleshooting methods with guidance from the Lead Installation technician.

·     Mechanical Production

-     Provide mechanical assistance for Cenero’s basic and advanced integration projects

-     Understand basic level experience and ability on mechanical processes, materials and tools

-     Utilize mechanical installation standards to ensure hardware is installed safely and as specified in design

-     Use proper methods to carefully load/unload, pack and secure materials in transit for installations

·     Production Support

-     Utilize room check process and dry-run/prep process to ensure job is completed as designed

-     Maintain clean and orderly work environment at all times

-     Participate in lesson learned discussions and PROQUALAS improvement process

-     Provide daily updates by reporting to the Lead Installation Technician and Production Manager

·     Engineering & Sales Support

-     Utilize and maintain proper PPE protocol at all times

-     Understand document control process training for field mark-ups

·     Other areas of responsibilities

-    Maintain client interaction, assessment of site conditions and training protocols

-    Ensure safety training is current

 

SUPERVISORY RESPONSIBILITIES

Coordinate required activities with subcontractors and Cenero personnel through the required management chain.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

-    High school, trade school or college education and/or related experience and/or training; or equivalent combination of education and experience. 

-    Basic knowledge and hands on experience with AV equipment and/or General construction.

-    Basic knowledge of VTC, ATC, networking software and hardware is preferred

-    Basic knowledge of TCP/IP networking, switches, routers, firewalls is preferred

-    Basic working knowledge of computers (Windows based) and software.

-    Basic customer service experience

-    Maintain a positive attitude, strong work ethic, and embrace a team centric environment

 

LANGUAGE SKILLS

Ability to read, analyze, and interpret the complex documents including product specifications, wiring diagrams, and architectural drawings.  Ability to respond effectively to sensitive customer inquiries or complaints.  Strong interpersonal and communication skills are required. 

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