Patient Service Specialist

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Patient Service Specialist

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Hospital and Surgery Registration-Main Campus Hospital

                      

Job Code

B15028

                     

Shift

Day/Evening/Night/Weekend

                       

Schedule

7:30am-4:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

 

As a Patient Transporter, you will be responsible for delivering exceptional service to our patients as you will be playing an essential role in helping them receive the care they need. Patient transporters quickly become familiar with all areas of the hospital while leaving lasting impressions on our patients and visitors. 

 

A caregiver in this position works variable shifts from 7:30AM—4:00PM, with weekend and holiday requirements.   

 

A caregiver who excels in this role will:  

• Transport patients to and from clinical, ancillary and support areas using wheelchairs, stretchers or beds, including patients with oxygen tanks, intravenous pumps, drips and special equipment.  

• Transfer patients to and from beds, wheelchairs, or stretchers. 

• Transport patients during discharge to the hospital lobby.  

• Ensure proper oxygen levels in tanks before transporting patients.  

• Approach and aid patients and visitors.  

• Verify and confirm standard precautions and correct patient identification by comparing information from the pager and patient wristband to obtain the correct medical chart and verify proper mode of transportation.  

• Disinfect and maintain equipment.  

• Perform environmental and safety checks, identify malfunctioning equipment, document findings and report on malfunctioning equipment.  

• Move and deliver equipment and linen carts.  

• Complete three months of on-the-job training to learn multiple hospital and clinic locations, special procedures, patient and safety emergency procedures and proper body mechanics to safely move patients.  

 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/