Warehouse Associate

Job Title:

Warehouse Associate

Job Description

The Warehouse Associate is responsible for the day-to-day activities in the depot, no limited to: Packing, Unpacking, Logging, and tracking of equipment as well as daily deliveries and refurbishment. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Warehouse Associate  position at Concentrix is just the right place for you!

As a Warehouse Associate , you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE 

As a Warehouse Associate , you will:

• Create shipping labels and track incoming and outgoing equipment
• Provide weekly reporting on equipment returns and shipping labels
• Align with the Equipment Recovery Team, and initiate swift action on all returns pending return
• Manage cases by pulling new tickets daily and ensure completion
• Tracking upcoming organizations needs and anticipate volume for shipping and equipment stock based on new employee hiring across North America
• Deliver expert customer experiences…with a smile
   

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Warehouse Associate role include:

• Must be able to lift 50lbs.
• Must be able to stand on your feet for up to 8 hours a day.
• Track incoming and outgoing equipment in a timely manner
• Ensure that all required refurbishment is done daily.
• Be comfortable with a forklift and pallet jack.
• Some computer knowledge (Office, Teams, Excel, Internet browser)
• Able to identify different similar looking cords and cables
• Provide assistance to other depot departments as needed.
• Must reside in the United States and have a valid U.S. address for residence

WHAT’S IN IT FOR YOU
 

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary range for this position is $18.50/hr- $23.08/hr USD, (pay rate will not be below applicable minimum wage) plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay "early," when you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey 
• A modern, state-of-the-art office setting with