Clinical Manager Inpatient PT/OT

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Reporting to the Director of Inpatient PT/OT, the Manager of Inpatient PT/OT is responsible for the daily operations of the personnel and patient care programs for inpatient PT and OT.
The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.

Job Description:

Primary Responsibilities:   

- Works directly with Director to recruit, hire, manage and develop professional and technical staff to meet the needs of the patients, the department and the medical center. Has the authority to undertake or recommend the following employment actions:  hiring, termination, corrective action and performance reviews.

- Assists Director with scheduling and staffing to ensure the necessary delivery of rehabilitation services to the inpatients at BIDMC.  Records staff attendance, which may include entering payroll, and managing earned time requests.

- Assists Director in budget planning, monitoring volume/revenue production, charge reconciliation and equipment and space planning.

- Regularly assesses and develops professional and technical competence of staff to ensure the safety and quality of patient care services.

- Trains, develops and provides orientation to new professional and technical staff.  Coordinates orientation schedules and orientation materials.

- Addresses routine staff issues, concerns and questions relative to clinical care.  Assists Director in reviewing incident reports and patient complaints.

- Design, develop, implement and monitor patient care programs and standards to meet the rehabilitation needs of the inpatients at BIDMC.

- Regularly monitors, collects and reports on data indicators (volume, productivity, etc.) to ensure efficiency and quality of service provided.

- Lead and engage staff in education, quality improvement, and research activities. 

- Serves as a professional role model and mentor for clinical staff through regular and visible participation in professional activities e.g. writing, presenting and publishing professional materials, attendance at professional meetings, on-going educational course work, and providing quality patient care.

Required Qualifications:

- Bachelor's degree required in Physical or Occupational Therapy. Doctoral degree preferred in Physical or Occupational Therapy.

- License Required: Physical or Occupational Therapy License, and Certificate 1 required: Basic Life Support

- 3-5 years related work experience required and 0-1 years supervisory/management experience preferred.

- Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, or PowerPoint and other web, based applications.  May produce complex documents, perform analysis and maintain databases.

- Must possess interpersonal and leadership skills necessary to work effectively and collaboratively in a complex medical environment.

Competencies:

Decision Making:  Ability to make decisions that are guided by precedents, policies, and objectives.  Regularly makes decisions and recommendations on issues affecting a department or functional area.

Problem Solving:  Ability to address problems that are varied, requiring analysis or interpretations of the situation using direct observations, knowledge and skills based on general precedents

Independence of Action:  Ability to set goals and priorities for functional areas.  May make recommendations for department policies, practices and programs.  Manger of director provides board guidance and overall direction.

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectf