Senior Director – Enterprise Engineering, Security and Support

General information

Date Thursday, November 13, 2025 Location US - Remote Remote/Hybrid Yes Position Level Senior Director Employment Type Full time Career Field Information Technology Pay Type Annually Pay Range
$ 170,000 - $ 190,000

Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.   JOB SUMMARY
The Senior Director of Enterprise Engineering, Security & Support is a senior technology leader responsible for the strategic direction, operational excellence, and continuous improvement of the organization’s infrastructure, cybersecurity, and end-user support functions. This role ensures the reliability, security, and performance of enterprise systems while fostering a high-performing, service-oriented culture across all technology support teams.

JOB DUTIES
Enterprise Engineering & Infrastructure

• Lead the design, implementation, and management of enterprise infrastructure, including cloud, network, storage, and compute environments.
• Drive modernization initiatives such as cloud adoption, automation, and infrastructure-as-code.
• Ensure system scalability, availability, and performance to meet evolving business needs.

Cybersecurity Leadership/Security Officer

• Oversee the organization’s cybersecurity strategy, including risk management, threat detection, incident response, governance and controls.
• Collaborate with internal stakeholders to ensure adherence to regulatory and industry standards (e.g., NIST, ISO, HIPAA, GDPR).
• Promote a culture of security awareness and proactive risk mitigation.
• Oversee required certifications or security framework assessments such as SOC1, SOC2 Type II, HITRUST.

End-User Support & Service Delivery

• Lead IT support operations, including service desk, desktop engineering, and field services.
• Ensure a responsive, customer-focused supp