Manager, Hardware, Product Development

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

 

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

 

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

 

Primary Purpose: The Manager of Hardware is an acting subject matter expert for all things hardware/trim, in partnership with Director, Hardware. This role supports the development process, encompassing sample management activities, daily operations and department logistics.

 

The successful individual will leverage their proficiency in Product Development to...

• Partner with the Design team to perform seasonal inspirational research that is relevant to each brand’s aesthetic, while researching trends, driving innovation, and developing articles that are fit for purpose and aligned with each brand’s DNA and aesthetic, all while supporting ESG initiatives-Leather goods, jewelry/mixed materials/novelty, and FTW.
• Partner directly with our Hardware suppliers and global cross functional teams to execute development from initial proto to final approval for commercialization
• Demonstrate understanding of brand priorities, deliverables, brand codes and initiatives, including price, delivery, and allocation strategies.
• Manage the costing process from Early Development to Commercialization to achieve corporate and department goals.   
• Administrate the sample delivery process through photos, communication to partners, tracking, unpacking and handoff of samples.
• Accurate and timely data entry requirements to ensure on time deliverables (i.e., CM# creation, cost sheet/BOM approval, pricing.)
• Manage communication with our internal partners – Design, Merchants, and Product Development Teams.  Communicate on progress, risk.   Collaborate on solutions and best practices.
• Support and research material and hardware innovation.
• Execute the reporting of Department KPI’s
• Identifies supplier opportunities and risk

 

The accomplished individual will possess...

• Bachelor’s degree, or equivalent combination of work experience in relevant field and education will be considered 

• Proficiency in Microsoft Office, Microsoft 360, ECV or other PLM systems 

• Strong organizational, written and verbal communication skills 

 

An outstanding professional will have...

• 4+ years of relevant experience in product development, experience with hardware preferred
• Strong sense of teamwork and ability to multi-task 
• Flexibility to adapt as the business requires and to perform efficiently and effectively in a fast-paced environment 
• Attention to detail and strong problem-solving ability 
• Experience working in a global company with overseas partners 

 

 

 

Our Competencies for All Employees

 

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with custo