Account Executive

Overview

 

At Harrison/Star, our mission is to humanize science. We are innovators with purpose and an agency for good. We thrive on empathy—bringing a healthy dose of humanity and humility to the table, so we’re always bringing out the best in each other. It is our expertise that drives us to discover, to innovate, and to experiment. 

 

We use our voice to empower ourselves and one another.

 

Humanizing science is not for the faint of heart. It’s what we do. We think critically and originally to elicit change in healthcare, without letting complexity or ambiguity get in the way. We can’t do it alone, we are always learning and growing, which is exactly why we need you!

 

Title: Account Executive

Location: New York, NY 

Department/Discipline: Account

 

Account Executive 

The Account Executive (AE) assists with the day-to-day business of the account, working closely with senior account leaders. He/she is responsible for managing day-to-day projects, tactical development, managing timelines, account estimates, the out-of-pocket (OOP) budget, and time and event schedules. This position works in close conjunction with the account team, creative team and other agency operations departments. 

 

Primary Job Responsibilities 

• Drive day-to-day business of the account with responsibility for ensuring that work is done on-time and on-budget 
• Financial Responsibilities: o Ensure that work is completed within budget (both hourly and OOP management) 
• Ensure that all billing is done accurately and promptly 
• Track OOP billing to ensure that all expenses fall within approved guidelines 
• Create or help AAE to create estimates and receive Agency and Client approval before starting project 
• Revise or help AAE to revise estimates as needed 
• Weekly review of hours/OOPs tracking 
• Alert Client to financial ramifications of decisions in a timely manner. 
•  Work diligently to meet Client's accounting needs (e.g. Daily review of vendor purchase orders, job actuals, etc.) 
•  Sign final draft invoices after reviewing with senior management. 
• Participate in reconciliation reports, scope of work (S.O.W.) development, and other critical financial documents 
• Keep client abreast of hours and OOP changes when revisions require updated estimates 
• Close jobs 
• Responsible for ensuring that account is organized and efficient: o Oversee opening and tracking Purchase Orders (POs) 
• Requesting and closing job numbers 
• Lead status meetings and individual project start-up meetings concerning projects AAE is managing (if applicable) 
• Lead project management from start to finish, starting with drafting estimates to creative briefs to receiving regulatory approval to production and ending with completion of job 1. Writing and preparing descriptions and business rules for digital projects 
• Briefing and working with the digital, CRM, creative team and other H&S teams 
• Evaluating and quality checking work before presenting to the client 
• Manage development and production within the Agency 1. Working closely with digital project management 
• Maintain regular Client contact, ensuring that the Client is updated and briefed on all relevant account activity 
• Maintain responsibility for accuracy of all communications to Client 
• Manage timetables in conjunction with traffic, digital and production
• Record and summarize all Client contacts, decisions, and approvals 
• Produce accurate and timely status reports/contact reports 
• Responsible for competitive overviews (analyses and monitoring) 
• Communicate direction and Client feedback to creative staff clearly and concisely 
•  Continue to develop fundamental understanding of marketing and advertising concepts 
• Possess a general understanding of digital industry including baseline knowledge of emerging channels, channel penetration, digital project execution, channel measurement and best practices 
• Demonstrate working knowledge of scientific category and brand 
• Performs other duties as assigned by manager 

 

Additional Responsibilities 

• Supervise Assistant Account Executive’s work (when relevant). Monitor (or help to monitor) daily account workload 
• Train (or help to train) new hires in process and procedures of the account 
• Delegate work to AAE when appropriate; communicate effectively 
• Manage time efficiently, meet deadlines, pay attention to detail, and set priorities for specific