Senior Specialist, Fill Finish Process

This is a remote position allowing the team member to work from home in Germany.

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary

In this role Senior Specialist, Fill Finish Process, you will join our growing team, and support customers with technical questions related to our Integrated Systems portfolio, mainly focusing on fill/finish topics, such as glass handling, rubber component transportation, plunger setting, outer packaging. You’ll bring hands-on experience and deep fill/finish process knowledge, you will be an integral part of this team and support our customers in all their process-related questions.

In this role, you will act as a trusted technical consultant, visiting production sites and directly advise them on optimizing their processes based on your fill/finish expertise. Internally, you will serve as a Subject Matter Expert, collaborating with peers to align on best practices and holistically shape how we communicate with customers. You will lead studies with fill/finish equipment vendors globally and publish the results as internal and external communication material.

Essential Duties and Responsibilities

• Provide hands-on support to customer, including on-site visits to troubleshoot their processing and optimize the fill/finish operations
• Plan and coordinate technical studies with fill/finish equipment vendors or C(D)MOs,
• Develop holistic approaches to customer-facing content related to fill/finish topics; this includes technical reports, bullet-ins, and other scientific communications
• Establish and maintain customer communication related to fill/finish topics,
• Coordinate internal exchanges on fill/finish topics
• Develop internal & external trainings by supporting the creation and editing of training material (presentations, publications, blogs, success stories, and other communication materials)
• Analyze customer’s requirements by evaluation and thorough assessment of the technical aspects of the manufacturing process
• Participate in technical discussions with customers with a high level of technical proficiency
• Support the implementation of new technologies, component systems, change parts, and other process related activities to support ongoing and new projects. This work may include process improvement activities and product transfers
• Lead resolution of process challenges related to our components
• Prepare and manage process documentation (protocols, change controls)
• Other duties as assigned

Education

• Bachelor’s degree in Engineering or equivalent experience

Work Experience

• Minimum 5 years of hands-on experience in pharmaceutical processing and packaging technology, working with multiple different fill/finish lines, aseptic filling, and isolator technology

Preferred Knowledge, Skills and Abilities

• Profound knowledge in filling line technology
• Ability to handle scientific & technical content with legal and regulatory understanding,
• Ability to make sound and independent judgments,
• Ability to clearly and concisely communicate and comprehend complex ideas and concepts
• Sound knowledge of scientific terminology, medical, pharmaceutical, and research concepts
• Sound skills in scientific writing, grammar, and spelling in English
• Must be able to multi-task, work under time constraints, problem-solve, and prioritize
• Adaptable to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events
• Maintain high attention to detail, accuracy, and overall quality of work
• Adept in word processing, spreadsheets, tables, presentations, and graph generation