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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Position location is open to office locations within Truist's footprint.

If located in a Truist hub city location, the work style will be: In Office (5 days/week).

Truist's Enterprise Incident Management (EIM) organization is seeking a strategic leader to lead the development and operationalization of our enterprise response program, spanning policy, procedure, standards, testing, governance, and executive reporting. This role will design, execute, and oversee Truist's all-hazards program framework, and be accountable for its governance, testing, strategy, and reporting cadence. You will bring executive presence, cross-functional leadership, and a strategic mindset to ensure resilience becomes embedded in our operations and culture. The ideal candidate combines operational depth and strategic judgment to drive a consistent, disciplined, and data-driven approach to resilience.

- Design, update, and maintain program-level policy, standards, and procedures for Enterprise Incident Management
- Develop and maintain executive dashboards and reports, translating program status, testing results, and KRIs/KPIs into compelling insight
- Monitor Program performance, risk exposure, and control effectiveness - provide strategic oversight, issue escalation, remediation tracking, and audit/regulatory readiness.

Manage a team of Officers and/or Specialists. The Senior Manager is a subject matter expert responsible for the development, implementation, socialization and execution of Business Continuity (BC) and Disaster Recovery (DR) processes in support of policy, standards, procedures, and regulatory requirements. This individual is a thought leader that will research, evaluate and recommend solutions for the program and to implement forward-looking systems and processes that support program maturation. Facilitate complex cross-functional initiatives consistent with Truist's objectives. Research, evaluate and recommend solutions for implementing major strategic changes across the enterprise for their functional areas. Manage forward-looking business and technology continuity program requirements in accordance with regulatory guidance to maintain and continually improve an enterprise-wide capability that supports continuity of service for Truist's teammates, clients and shareholder in the event of a business disruption.

Activities are typically focused on larger number of and LOB, Function or Corporate processes, programs or activities that may span numerous functions and/or have an enterprise-wide impact. Provide regular updates to the Business Unit leadership, Business Continuity Oversight Council, as well as Federal and State supervisory teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1. Manage a function within the Business & Technology Continuity Management Program (Governance, Business Continuity Planning & Exercising, Disaster Recovery Planning and Testing, Enterprise Response Management and Business Intelligence & Tool Strategy) to ensure recoverability during an event.

2. Serve as a subject matter expert and provide guidance and oversight to business units and technology partners for the Business Continuity & Disaster Recovery risk domain.

3. Evaluate and provide input for business and technology unit recovery and resiliency strategies to ensure business continuity and disaster recovery risk re