Sr Manager, Technical Programs

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job is responsible for overseeing the development, implementation, and evaluation of complex engineering operational programs. This role involves providing technical oversight and ensuring program success through effective management of engineering, technical, and procurement activities.

Job Description:

Essential Responsibilities:

• Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.
• Plan and manage a portfolio of engineering operational programs.
• Provide technical guidance and support to program teams.
• Establish and maintain program management processes and standards.
• Monitor program progress and performance against objectives.
• Communicate program status and issues to senior leadership.
• Manage program budgets and resources.
• Foster a culture of continuous improvement and innovation.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
• Experience with program management methodologies and tools within an engineering environment.

Preferred Qualification:

At PayPal, we build products that empower millions to manage and move money with confidence. Our Consumer Experiences team is at the core of that mission—powering the PayPal app and website to deliver seamless, secure, and human-centered experiences. 
 
We’re looking for a Senior Staff Technical Program Manager to drive complex, cross-functional initiatives that accelerate product delivery and platform evolution. This is a high-impact leadership role for someone who thrives at scale, operates with strategic intent, and earns trust through execution. 

Your Day-to-Day 

• Drive end-to-end delivery of mission-critical consumer programs—setting goals, aligning milestones, and mobilizing execution across teams. 

• Partner deeply with engineering and product leaders to translate ambitious ideas into well-sequenced technical workstreams. 

• Lead through influence across Consumer, Platform, Marketing, Design, and Data teams. 

• Anticipate technical dependencies,