HR Manager – Benefits and Wellness

Summary

This position will lead the daily administration and execution of our health, welfare, and retirement programs. It will manage HRIS benefits data, audit billing, oversee leave administration (FMLA/ADA), and execute the annual open enrollment process. Additionally, will serve as a primary point of contact for employee benefits inquiries and oversee the workplace wellness initiatives. This role requires strong technical execution, data accuracy, and a customer-service approach to employee support. This position serves on the departmental leadership team.   This position is posted as in person, hybrid or fully remote.

Responsibilities and Essential Duties

1. Translate strategic goals into actionable benefits and wellness programs, managing everything from initial rollout to ongoing employee participation.
2. Manage the daily operations of all health and welfare programs, including medical, dental, vision, life insurance, and retirement plans.
3. Own the annual Open Enrollment process from start to finish, including building portal configurations, auditing elections, and processing data files.
4. Directly coordinate leave management programs, processing FMLA, ADA, short-term/long-term disability, and paid parental leave requests with precision and empathy.
5. Act as the daily operational point of contact for insurance brokers, wellness vendors, and retirement plan administrators.
6. Audit monthly vendor invoices for accuracy, resolve billing discrepancies, and ensure timely data integrations (EDI feeds) between our HRIS and carriers.
7. Maintain meticulous data integrity within our HRIS benefits modules, regularly auditing employee records and eligibility status.
8. Execute mandatory filings, testing, and reporting requirements, including distribution of ACA 1095-C forms, Form 5500 preparation, and HIPAA- compliant record keeping.
9. Review provided monthly claims utilization and enrollment data to track plan performance and identify trends.
10. Serve as the accessible, go-to resource for employees navigating complex claims issues, coverage questions, or life events.
11. Serve as the Chair for various benefit related committees.
12. Draft and distribute clear, engaging educational materials, newsletters, and guides that help employees get the most out of their benefits.
13. Supervise assigned HR staff, set team goals, oversee daily activities, and foster staff development to ensure operational effectiveness and effective customer service.
14. Serve as a departmental leader providing guidance, direction, and oversight of processes to ensure adherence and assist with troubleshooting.
15. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in university continuous improvement initiatives.
16. Apply safety-related knowledge, skills, and practices to everyday work.

Required Education, Certifications, Licensures

Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent practical experience).

Required Experience

5+ years of progressive experience in HR, benefits administration, or total rewards management.

Desirable Education and/or Experience

• CEBS (Certified Employee Benefit Specialist) or SHRM-CP/SCP certifications are preferred.
• 1 year of team supervision, preferably in benefits