Supervisor Laboratory Services

POSITION SUMMARY

The Supervisor assumes responsibility to manage the shift to shift operations of the unit/department to provide high quality and safe patient care in a safe practice environment. The Supervisor aids to develop staff; collaborates with multidisciplinary professionals; and provides service excellence. This individual remains clinically competent in the area of practice and is able to take a direct patient care assignment as needed.

The Supervisor assists the Manager with but not limited to:

• Workforce planning;
• Establishing and implementing standards for practice and maintain authority, accountability and responsibility for staff in their area of responsibility;
• The ongoing support and cultivation of a culture of shared decision making;
• Budgeting and planning.

Supervises the operations and staff: Pathology Services
 

LEADERSHIP VALUES

The MNH Leadership Values we are striving to emulate:

1. Respect, appreciation and caring for all-positive outlook
2. Initiative, achievement oriented, drive for excellence and continuous improvement; perseverance and ability to see the big picture
3. Teamwork and support for others; interdependence and commitment to the collective; system success as opposed to individual achievement or credit
4. Open, respectful, candid communication; handles conflicts and differing points of view directly; doesn’t shy away from difficult issues or conversations 
5. Stewardship of resources and passion for efficiency
6. Ownership of actions and results focused 
7. Resilient; adaptable to change; perseveres in the midst of challenges
8. Courage 
    

MINIMUM REQUIREMENTS

Education:

1. Bachelor’s degree required. May have an equivalent combination of education and/or experience in lieu of specific education.

Experience:

1. 5+ years of clinical experience preferred.
2. Leadership experience preferred.

Knowledge, Skills, Abilities:

1. Demonstrated leadership and interpersonal skills.
2. Ability to work effectively under stressful situations.
3. Demonstrated oral and written communication skills.
4. Ability to function in an independent manner with little or no need for direct supervision.
5. Effectively communicates verbally with patients, physicians, visitors, co-workers and supervisors.
6. Ability to document data and other information.
7. Ability to read and interpret written communication.
8. Ability to speak, read, and write the English language.
9. Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center.
10. Knowledge of human resource laws and regulations as they relate to the management of staff.

License/Certification/Registration:

1. Must be certified MLS (ASCP) or have equivalent certification.

SUPERVISION RECEIVED

Receives minimal supervision from the manager of the unit. Performs all duties in an independent manner.

SUPERVISION GIVEN

Supervises the activities of assigned employees.

ESSENTIAL FUNCTIONS

Assists the Manager and leadership team with but not limited to the following:

1. Coordinates with the Laboratory Manager with respect to all functions of the laboratory. 

   1. Maintains necessary technical skills and theoretical knowledge to troubleshoot laboratory procedures at all times. Coordinates the training of new personnel. Advises technical personnel of corrective actions necessary for procedural or instrumental problems when they occur.
   2. Possesses knowledge of instrument function and preventive maintenance procedures for all laboratory equipment.  Reviews departmental maintenance records and assures performance of scheduled maintenance by department personnel and the documentation required by the various accrediting agencies. Makes provisions for proper instrument repair promptly.
   3. Maintains document control including review of technical procedure manuals and specimen collection, manuals for content and relevancy at least annually. Develops or write procedures for all areas of the laboratory when section heads or lead phlebotomist require assistance. 
   4. Assists in the review of lab reports as needed for validity and accuracy and reports deficiencies to the laboratory Manager.
   5. Evaluates department performan