Specialist, NA Retail Insurance Accounting - Invoicing

Job Title: Specialist - Invoicing - Platform Accounting 

Department: Acrisure Business Services 

About Acrisure  

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. 

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. 

Job Summary: 

We are currently looking to add to our team with an exciting opportunity as a Specialist in Invoicing, Platform Accounting. As an Invoicing Specialist, you will work closely with the Supervisor, playing a critical role in ensuring accurate and timely invoicing for our clients. This role requires a strong understanding of insurance industry practices, exceptional attention to detail, and excellent leadership skills. 

Responsibilities: 

• Strong understanding of invoicing operations, ensuring accurate and timely completion of tasks. Demonstrates ability to provide guidance or training to another employee.  

• Collaborate with internal departments to resolve invoicing related issues and ensure smooth operations. This includes, and is not limited to, policy servicer and carrier payables. 

• Resolves most questions and situations independently without needing to refer to higher level positions for assistance.  

• Responsible for the direction of team daily tasks and processes to accomplish all posting of Platform invoicing. 

• Assisting with daily Invoicing data tasks & transacting as needed. 

• Assist with monthly and quarterly audit procedures for assigned team, ensure remediation steps are completed, and process improvements are implemented. 

• Develop and maintain strong relationships with platform agency. 

• Provide formal & hands-on training of the Invoicing team. 

• Research & issue resolution of team daily processes & Invoicing processes. 

• Equipping team members with further knowledge and resources for further growth and advancement. 

• Suggests ideas for approval to adapt procedures, processes or tools within scope of position. 

• Identifies potential financial risks and raises these issues, along with suggested solutions, to manager.  

• Identifies, tests, and implements process improvement opportunities.  

• Participate in special projects and initiatives as assigned, demonstrating flexibility and adaptability in a fast-paced environment.  

• Completes higher volume of tasks and demonstrates ability to navigate complex processes.  

• Unde