Project Specialist

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

  What you get to do in this role:   

• Provide administrative support to multiple Marketing VPs by proactively managing calendar priorities and effectively resolving conflicts 

• Coordinate internal and external meetings including, but not limited to, team meetings, full staff meetings, all hands meetings, off-site meetings, one-on-one meetings, meetings with stakeholders and customers 

• Support internal meetings by creating proposed agendas and topics, managing relevant meeting notes, and communicating next steps 

• Assist with special project work to support each team’s goals, as needed 

• Apply discipline and rigor around meetings, ensuring agendas and clarifying context and purpose with senior leaders you support as well as participants  

• Manage onsite meetings and act as lead event coordinator to ensure: budget management, food and beverage ordering, social and team building activities, and promoting all planning needs to relevant participants in a timely manner 

• Effectively interface with employees from other groups within ServiceNow and Senior Executives inside and outside the company, recognizing key stakeholders within the organizations 

• Expense management duties, which includes submitting expense reports and receipts in a timely manner 

• Book appropriate domestic and international travel within ServiceNow’s travel policy, taking into account travel Visas, costs and proper documentation 

• Provide onboarding support for new hires, assist with cubicle assignments, equipment requests, onboarding meeting scheduling and being a point of contact for new hire 

• Provide onboarding support for new vendors and agencies when needed, ensuring they have the right access and documents/enablement required to get them up and running 

• Meeting and interview preparation. Provide agendas, resumes and appropriate materials in a timely manner ahead of meetings and interviews  

Qualifications

To be successful in this role you have:

• 6+ years of administrative assistant experience 

• Proactive, one step ahead work ethic, attitude, and approach 

• Able to multi-task and juggle multiple calendars, teams and requests 

• Ability to drive schedules and agendas with deeper understanding of context 

• Strong teamwork and interpersonal skills, with a desire to offer suggestions and improvements Superior communication skills with the ability to work across all levels, internally and externally High level of confidentiality, discernment and judgement 

• Desire to grow and take on your own projects and work under pressure while consistently meeting deadlines 

• Technical wizard with Word, Outlook, PowerPoint, Zoom, Concur Associate degree in Business Administration or related field 

FD21

For positions in the Bay Area, we offer a base pay of $85,500 - $132,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Ta