Clinic Manager - General Internal Medicine and Pediatrics

Job Description

UW Medical Center-Montlake has an outstanding opportunity for a Health Services Manager to lead our General Internal Medicine Center and our Pediatric Care Center.

WORK SCHEDULE

• 100% FTE
• Day shifts Monday-Friday

DEPARTMENT DESCRIPTION

The General Internal Medicine Center (GIMC) is a dynamic teaching clinic that provides patient-centered care with the best available medical evidence. The GIMC provides comprehensive services for adult patients, including behavioral health care, chronic disease management, preventive medicine, and primary care services.

Our Pediatric Care Center provides comprehensive primary and specialty care for babies, children, teenagers, and young adults to age 21. Our services include well-child checkups, developmental screenings, acute illness treatment, school and sports evaluations, environmental health consults, pediatric allergy assessments, guidance on behavioral concerns, and hearing and vision screenings.

PRIMARY JOB RESPONSIBILITIES

• Directs and oversees day-to-day and strategic clinic operations
• Manages an estimated 36 employees (clinical and non-clinical)
• Works in partnership with our providers and Medical Directors
• Provides daily staffing assignments
• Develops and assesses employee skills, monitors and manages employee performance, and completes timekeeping responsibilities
• Acts as an expert resource when staff encounter problems or questions
• Takes corrective action when employee performance is not acceptable
• Reviews and manages patient access in the forms of phone service, referral management, and appointment scheduling
• Plans and implements programs to meet targeted patient volumes
• Oversees quality assurance and safety standards
• Works to continually improve the quality of our services
• Ensures that the clinic operates in a cost-effective manner

REQUIREMENTS

• 4 years of work experience in a healthcare setting
• 2 years of supervisory or management experience
• A Bachelor’s Degree in Business, Health Care Administration, or a related field; or equivalent work experience
• Demonstrated leadership and program management skills
• Demonstrated ability to manage the financial performance of the clinic
• Demonstrated knowledge ensuring compliance with billing policies
• Demonstrated ability in process improvement to optimize clinic flow and operations
• Knowledge of The Joint Commission, DOH and other regulatory agency standards

An equivalent combination of education and experience may substitute for stated requirements

ABOUT UW MEDICAL CENTER-MONTLAKE

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.

Excellence. Exploration. Education.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 

Become part of our team.  Join our mission to make life healthier for everyone