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Senior Manager, Employee Benefits & Wellness

Spring Health
New York (Hybrid), United StatesRemotefull_timeVerifiedPosted 30 Apr 2025
💰 $160,000/yr($125,000/yr$160,000/yr)

About the role

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the VP, Total Rewards and People Operations, the Senior Manager, Employee Benefits & Wellness will lead the strategy, design, and administration of Spring Health’s global benefits programs. You’ll ensure our offerings remain competitive, inclusive, cost-effective, and aligned with our values—supporting employees and their families at every stage of life. This role has no direct reports. The successful candidate will leverage external benefits partners and collaborate closely with internal teams to deliver results.

Benefits Strategy & Design:

  • Own the end-to-end strategy and delivery of benefits, including medical, dental, vision, mental health, fertility, retirement, and wellness.
  • Partner with brokers and vendors to evaluate plans, negotiate renewals, and launch new programs aligned with employee needs.
  • Lead the evolution of benefits as we expand globally, ensuring compliance and consistency across regions.

Program Operations & Optimization:

  • Manage the annual benefits open enrollment process and mid-year optimizations.
  • Oversee eligibility, enrollment, and leave processes with a focus on seamless employee experience.
  • Working with external and internal partners, help configure tools like Paylocity and bSwift to ensure seamless execution and appropriate levels of support for employees in partnership with People Business Partners.
  • Working with the finance team and external vendors, help ensure accurate budgeting and financial reporting for all benefits offered by the company.
  • Track and analyze benefit utilization and ROI to inform strategy and vendor performance.

Employee Experience & Enablement:

  • Create and deliver clear and engaging benefits communications and training.
  • Partner with People Business Partners to advise on individual employee needs, accommodations, and escalations.
  • Maintain up-to-date knowledge of benefits trends and legal requirements.

What success looks like in this role:

  • High employee satisfaction with benefit offerings and clarity
  • Seamless open enrollment with minimal escalations
  • Strong vendor relationships and optimized plan design
  • Scalable benefits operations that grow with our global footprint

What we expect from you:

  • 6+ years of experience managing benefits programs, with ownership over design and strategy
  • Experience leading U.S. and global benefits programs, including vendor selection and renewals
  • Knowledge of compliance regulations (ACA, ERISA, HIPAA, COBRA, etc.)
  • Strong project management and communication skills
  • Empathy and a people-first mindset in solving employee needs

The target base salary range for this position is $125,000 - $160,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined

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Company

Spring Health

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