Supervisor-Nutrition Services

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Responsible for supervising and coordinating the preparation and distribution of food for patients, cafeteria special functions, external contracts, and so forth. Coordinates food service operations with patient medical nutrition therapy services. Monitors and ensures quality, safety and sanitation standards are adhered to.

Responsibilities And Duties:

65% Oversight of daily operation
Supervises daily operations within food and nutrition services.
Ensures staffing is adequate to meet department needs.
Daily operations include but are not limited to daily assignments, fielding staffing gaps, oversight of daily schedule and staff duties, etc.
Expected to step in to front line associate roles as needed when staffing gaps arise.
Assures all area tasks are being completed in a timely manner and according to established leader standard work.
Responsible for ensuring compliance with HACCP guidelines from the Ohio Revised Code and The Joint Commission/CMS standards.
Performs ongoing training, evaluation, and placement of employees to enhance performance and efficiency.
Proficient with electronics and able to effectively utilize current business technology, supporting daily operational needs.

15% Quality Assurance and Compliance
Maintains safety and sanitation in areas through inspection and supervision.
Completes assigned safety and sanitation reports in a timely manner.
Coaches associates in completion of sanitation schedules.
Assures all equipment is working properly or shut down and scheduled for repair.
Performs service recovery as needed with patients, visitors, and interdepartmental teams.
Conducts regular audits to identify and correct potential gaps.
Work in tandem with clinical teams to resolve any diet related concerns.
Participates in all organizational processes and improvement initiatives.

10% Managerial Support and Assistance
Works with manager to interview, onboard and orient new associates to area and provides initial and ongoing training.
Ensures area is compliant with hospital standards for annual training.
Supports associate performance, provides in the moment coaching, redirection and shares concerns to one up leader in a timely manner.

10% Other Duties as Assigned
May include but not limited to: Performs area specific duties as assigned by managers, actively leads and participates in daily associate huddles, vendor orders, cash handling, miscellaneous projects.

Minimum Qualifications:

High School or GED (Required)SSL - Serve-Safe License - National Restaurant Association

Additional Job Description:

Good communication and interpersonal skills. Knowledge of institutional food production and delivery systems. 2 3 yrs. institutional food service Experience .