Security Systems Analyst - Advanced Access Control Services

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

• Agile in addressing troubleshooting issues and service requests
• Partner and drive physical security operations and systems technology with internal business units like IT, Real Estate, Legal, EH&S, Finance, Procurement when required
• Strategically improve system end users experience on a variety of applications
• Define physical security systems and technology roadmaps that drive overall program success
• Skilled in presenting solutions at a high level to internal key stakeholders
• Integrate and perform case studies, conduct research into product requirements to improve security systems and technology
• Familiar with internal tools, tracking and reviewing requests such as ServiceNow, Smartsheet, etc.
• Assist in deployment of enterprise level access control systems, video management systems, visitor management systems, etc.
• Work with multiple third-party vendors and SOCs to help maintain the global standard in security systems and technology
• Familiar with Windows, Linux and SQL, Networking, and IoT devices
• You will work to integrate a variety of security devices into existing network infrastructure including but not limited to: PSIM, C-Cure, Lenel, AMAG, Milestone, AXIS, ISOS, SWN, etc.
• Participate, oversee and drive project meetings and execute end-to-end, ensuring on-time delivery
• Configuring and maintaining U.S Security Systems, including hardware, system software, and security applications.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches or system to improve the security system infrastructure. Enhance the current security model.
• Providing technical support when requested or be available at the site for further assistance.
• Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.
• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
• Document any processes, which employees need to follow in order to successfully work within our security systems

Qualifications

Minimum Qualifications

• Minimum of 4 years’ experience in the security industry, with at least 2 years of direct responsibility in systems integration and technology
• Proficiency with Access Control, Video Management Systems, Security Hardware, Locks, Sensors, IoT devices etc.
• Ability to construct working relationships with cross-functional teams and key stakeholders
• Ability to provide systems and technology solutions that meets corporate standards
• Ability to manage multiple vendors and budgets

Preferred Qualifications

• Associates or Bachelor’s degree in Computer Science, Engineering, Information Systems or related experience
• Certified in AMAG, Lenel, C-Cure, Genetec, Milestone or equivalent
• Certifications CCNA, SQL, CompTIA or equivalent
• Familiar with cloud and virtualization environments
• 5+ years of experience testing, piloting, and supporting physical security hardware
• Experienced in presenting to key internal stakeholders
• Experienced in system integrations, migrations, and