Sr. Administrative Assistant/ Monday-Friday 8:00am-4:30pm/ BWH Radiology

Site: The Brigham and Women's Hospital, Inc.

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

 

Job Summary

GENERAL SUMMARY/ OVERVIEW STATEMENT: Reporting to the Administrative Director of Radiology (or designee) at Brigham and Women’s Hospital, the Sr. Administrative Assistant will provide administrative support and assistance to ensure the efficient and effective day to day functioning of the Thoracic and Breast Imaging radiology sections. Brigham and Women’s Hospital is dedicated to: - serving the needs of our local and global community - providing the highest quality health care to patients and their families - expanding the boundaries of medicine through research - educating the next generation of health care professional Every employee plays an important role in providing a positive impact on the organization and the people we serve. Your work will be distinguished by demonstrating respect and dignity in all interactions with patients, families and colleagues, excellence in customer service and job performance. All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas: People: Focus on serving the community through collaboration and respect Self Management: Accountability, professionalism and commitment to growth and development Organization: A commitment to quality, service and exceptional performance Meeting these expectations is key to the success of your department and the organization. This job PRINCIPAL DUTIES AND RESPONSIBILITIES: Actual job duties may vary by department - Perform administrative duties under minimal supervision at the highest proficiency level. - Provides direct support to Division Chief and Administrator - Work is highly complex, non-repetitive and often project oriented, - Ability to problem solves and determine best course of action with little direction. - Act as a lead, assign and prioritize workflow, troubleshoot issues, assist with training and orientation, and provide backup support for the Supervisor. - May direct workflow and lead others. Mentor other staff. - Work on projects, coordinate work, take initiative using all available resources, follow through on issues when needed, apply knowledge as appropriate with little direction from Supervisor. - Track expense budgets, perform basic bookkeeping tasks and create financial reports. - Assist with training and orienting staff as needed. - Provide cross coverage as needed. - Follow HIPAA guidelines for the management of patient privacy and confidentiality. - Other duties, as assigned

 

Qualifications

Level of education required: - Minimum of a high school diploma or GED. Work experience required: - Minimum three years medical office or administrative support experience required. - Some additional training in office systems or other post high school education preferred. Associate’s Degree or higher level education preferred, but not required. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Technical skills required: - Knowledge of practice operations and standards. - Understanding of procedures including filing, copying, scanning, printing, and faxing. - Highly proficient in all communication skills (phone, verbal and written). Ability to handle sensitive information and situations with poise and professionalism. - Organization Skills: Strong organizational, coordination and judgment skills. Ability to prioritize effectively. Ability to manage multiple tasks effectively, following established protocols, and work within systems. - System Skills: Advanced computer skills. Ability to use all applicable applications at highest competency level. - Ability to problem solves and troubleshoots. Ability to analyze a situation and determine best course of action within established guidelines. - Advanced understanding and use of medical terminology. - Advanced comprehension of billing and fisc