Community Health Worker

Job Description:

Job Title: Community Health Worker
Location: Indianapolis, IN
Department: Outpatient
Employment Type: Full-time
Shift: Monday – Friday
 

Job Summary:
Are you passionate about improving community health and connecting individuals with the resources they need? Do you enjoy working directly with people to reduce health risks and improve outcomes? Join our team at Adult & Child Health as a Community Health Worker!
 

As a Community Health Worker, you will serve as a vital liaison between health providers, social service organizations, and the community. You will help patients overcome barriers to care, provide education on reducing health risks, and connect them with services that promote long-term wellness. Our ideal candidate is knowledgeable about community health resources, skilled in patient engagement, and committed to reducing health disparities.
 

Indianapolis offers a vibrant community with diverse cultural, recreational, and educational opportunities. Join us in making a meaningful difference in the lives of individuals and families while advancing your career in public and community health!
 

Position Perks & Benefits:

• Loan Repayment and Tuition Reimbursement

• 29 Days of PTO

• Eligibility for HRSA Loan Repayment (eligibility requirements apply)

• Employee benefits package – health, dental, vision, retirement, life, & more

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement
   

Key Responsibilities:

• Facilitate communication and empower patients in navigating healthcare and social service systems.

• Troubleshoot barriers to care and assist patients in overcoming challenges to adherence.

• Conduct community outreach to recruit and engage high-risk patients.

• Serve as a liaison between health/social services and the community to improve service quality and cultural competence.

• Assist care teams in developing care management processes, disease management, and patient education.

• Build individual and community capacity through education, advocacy, and social support.

• Connect patients with community resources and health center services as appropriate.

• Provide follow-up support through phone calls, home visits, and community engagement.

• Conduct public education to raise awareness of Qualified Health Plans (QHPs).

• Provide impartial information and assistance with health coverage eligibility and enrollment.

• Deliver culturally and linguistically appropriate services tailored to diverse populations.

• Perform special projects and other duties as assigned.
   

Education and/or Experience Qualifications:

• Bachelor’s degree in a related field preferred.

• Two (2) years of experience in community health, human services outreach, or healthcare preferred.

• Certification as a Community Health Worker preferred.

• Desirable experience includes customer service, patient/peer coaching, or medical patient support.
   

Required License/Certification (one of the following):

• Community Health Worker Certification (preferred).
   

Additional Qualifications:

• Knowledge of harm reduction, motivational interviewing, and relevant treatment modalities.

• Familiarity with local community culture and values.

• Strong customer service skills, including needs assessment and satisfaction evaluation.

• Excellent verbal and written communication skills.

• Active listening and interpersonal skills to build trust with patients.

• Interaction, community relations, outreach, data entry and public speaking.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobili