Healthcare Assistant (ZR_23171_JOB)

This is a remote position.

• Monday-Friday. 8:30pm-5pm (8:30 PM to 5:00 AM PHT)  (includes 30 min unpaid break), EST
  

• Manage medical records and ensure they are up-to-date and accurate
  
• Handle insurance authorizations for patient treatments
  
• Answer phone calls and respond to patient messages promptly
  
• Conduct new patient intake processes
  
• Schedule appointments and follow up with leads
  
• Assist with check-in and check-out procedures as needed
  
• Utilize RingCentral for communication tasks
  

• Strong communication skills in English (both written and verbal)
  
• Experience in customer service, preferably in a healthcare setting
  
• Proficiency in using virtual communication tools and medical software
  
• Ability to multitask and prioritize in a fast-paced environment
  
• Excellent attention to detail and record-keeping skills
  
• HIPAA compliance knowledge is a plus
  

• HMO Coverage for eligible locations
  
• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job