Senior Director of Special Projects and Domestic Violence Services

Role: Senior Director of Special Projects and Domestic Violence Services
Reports to: Deputy Chief, Interim Housing
Program: 1000-Interim Housing
Department: Interim Housing
Location: Sojourn - 1453 16th Street, 1st Floor, Santa Monica, CA 90404
Las Palmas -1738 N. Las Palmas Ave. Los Angeles, CA 90028
The Dusk - 7051 Sunset Blvd., Los Angeles, CA 90028
Setting: Not 100% Onsite
Schedule: Monday - Friday, 8:00am - 4:30pm; Hybrid (2 days WFH, 3 days Onsite)
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1

Job Description Summary:
Under the supervision of the Deputy Chief, Interim Housing, the Senior Director of Special Projects and Domestic Violence Services will be responsible for the oversight, direction, and supervision of key internal and external functions across interim housing operations, special projects, and domestic violence services. This role provides strong day-to-day administrative and programmatic leadership to ensure high-quality, performance-based programs, efficient operations, and successful outcomes across facilities and services, including interim housing sites, 24/7 hotline services, crisis and emergency shelter, second-stage shelter, support services, legal clinics, community education and outreach, and domestic violence regional coordination.
The position is responsible for maintaining the highest quality services and programming efficiency while fostering teamwork, staff development, and leadership across diverse program teams located at shelters, drop-in sites, interim housing facilities, and administrative offices. The Senior Director will also assist the Deputy Chief, Interim Housing, with the development of new program sites, including staff configuration, program design, recruitment, and staff training. This role includes oversight of operations, high-level contract management, outcome measurement and monitoring, and collaboration with key partners such as the Domestic Violence Council, Domestic Violence Alliance, the City of Santa Monica, the City of Los Angeles, County entities, community members, homeless service organizations, victim service providers, and other partner agencies.

Job Description Essential Duties and Responsibilities:
• Responsible for the leadership, management and budgetary oversight of all Sojourn programming and facilities.
◦ As the Subject Matter Expert on Domestic Violence (DV) services and resources, serve as a consultant to agency-wide department heads and the Executive Leadership team to inform policies and protocols with best practices related to DV services as they relate to all departments and programs within the organization.
◦ Work with agency-wide department heads and the Executive Leadership team to ensure standards are being upheld throughout the organization on an ongoing basis, e.g. as it relates to Information Technology, outcomes and financial data storage and collection, internal and external communication standards, etc.
◦ Oversee services and contracts with government and private funders for the program, ensuring compliance with all funding agreements.
◦ In collaboration with senior leadership, develop and implement policies, procedures, and systems necessary to maintain high-quality programs and services, and to ensure adequate controls and outcomes information.
◦ Develop and plan strategically for future programmatic needs and community partnerships. Responsible for helping develop and oversee all program budgets and physical forecasting, ensuring that all programs are adequately funded and allocated funds are spent appropriately and in a timely manner.
◦ Oversee program data collection and ensure timely reporting of compliance and contract activities for funding sources. Responsible for writing and submitting (in conjunction with grant writing / development staff) all interim and progress reports to funders. Prepare written reports and complete related projects as requested.
◦ Assist with gathering necessary documentation for RFP process when funding opportunities are identified.
◦ Maintain expert knowledge of procedures for billing, reporting, and documentation, including requirements for maintaining client files and records.
◦ Conduct ongoing record review and client file management for quality assurance and audit preparation.
◦ Assist with program/fiscal audits and monitoring visits.
◦ Attend trainings, present or coordinate trainings for Sojourn’s 40-hour “Domestic Violence Counselor” Training per California Evidence Code §1037.1, Sojourn’s staff and volunteers, donors and funders, or any other partner and community organization.
• Use a Harm Reduction, Trauma-Informed Care, and Housing First m