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Direct Indexing Client Relationship Manager
Natixis Investment ManagersUnited Statesfull_timeVerifiedPosted 31 Mar 2025
About the role
Overview: Active Index Advisors (AIA) helps clients customize portfolios for specific investment objectives including tax management and values-alignment. The Client Relationship Manager (CRM) is a member of our internal sales desk and will specialize in being the primary contact servicing AIA clients and prospects. This is a hybrid position located in our Boston, MA office. What you will do:
- Offer subject matter expertise on Direct Indexing to financial advisors, external wholesalers, the internal sales desk, as well as other members of Natixis to promote Direct Indexing.
- Partner with broker dealer home office specialist teams to drive new accounts to AIA.
- Offer expertise on Direct Indexing platform availability and special requirements.
- Partner with external sales force on client conference calls & proposal reviews.
- Assist financial advisors in growing Direct Indexing business by promoting AIA and producing hypothetical analysis.
- Liaison between internal AIA investment, Operations, Trading and Client service teams
- Support key AIA clients, AIA power users.
- Manage high touch and potentially complex relationships (i.e. high touch RIAs/FA).
- Travel to territory or attend virtual meetings with external salespeople for Firm due diligence including speaking events, regional meetings and national engagements.
- Leading meetings on Direct Indexing landscape to review pitchbooks, proposals, conduct end-client calls and review prospect cases and existing accounts.
- Bachelor’s degree or equivalent work experience.
- Series 7 & 63 licenses (or equivalent) or Series 6 and 63 (with a commitment to obtain the Series 7 upon hire) are required. Previously held series 7 and 63 licenses that are inactive will be considered, provided that all required exams are retaken and passed within three months of being hired.
- Knowledge or familiarity of the direct indexing marketplace is preferred.
- Proven experience in the financial services industry with a demonstrated interest in financial services and a desire to be in a client facing sales role.
- Motivated with a proactive approach to problem-solving and able to take initiative with limited supervision.
- Able to comprehend and filter complex information and effectively identify and leverage available resources to drive resolutions.
- Excellent social skills and ability to influence others and easily build and maintain relationships.
- Ability and desire to learn and build business knowledge.
- Excellent time management and organization skills, with the ability to prioritize.
- Effective communication and strong presentation skills.
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