Director, Environmental Services I \ North

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

Plans, organizes, develops, and implements Environmental Services operations to meet departmental goals and objectives while directing, coordinating, and developing policies, procedures, and processes for the Environmental Services Department. Directs department-based quality monitoring and evaluation activities and implements measures to ensure that hospital, JCAHO, and other quality and regulatory standards are met. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Plans, organizes, develops, and implements Environmental Services operations to meet departmental goals and objectives while directing, coordinating, and developing policies, procedures, and processes for the Environmental Services Department. Directs department-based quality monitoring and evaluation activities and implements measures to ensure that hospital, JCAHO, and other quality and regulatory standards are met. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Develops and maintains competent, efficient, productive, and quality conscious Associates. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
• Develops, implements, and administers new or revised programs and/or services established in the business plan with some day-to-day operations/problem solving.
• Assists in establishing and communicating appropriate quality standards for designated services and programs and implements procedures for measuring quality standards.
• Develops, implements, and administers fiscal year business plans for Environmental Services in order to achieve established goals and objectives.
• Manages the financial and capital resources for Environmental Services. Monitors operating revenues and expenses, develops and implements cost control programs, monitors budget variances and reports significant variances to the Director.
• Conducts research to improve housekeeping technology. Investigates and evaluates new housekeeping supplies and equipment. Conducts staff meetings and meets with members of other departments to coordinate housekeeping activities with those of other departments.

Education/Formal Training Requirements

• High School Diploma or Equivalent
• Associate's Degree
• Bachelor's Degree

Work Experience Requirements

• 3-5 years Supervisory or Management

Licenses and Certifications Requirements

• Certified Environmental Services Executive International Executive Housekeeping Association
• Certified Health Care Physical Environment Worker American Society for Health Care Engineering
• Registered Environmental Health Specialist/Registered Sanitarian National Environmental Health Association
• Registered Environmental Services Executive International Executive Housekeeping Association

Knowledge, Skills and Abilities

• Skill and proficiency in applying highly technical principles, concepts, and techniques which are central to housekeeping management commensurate with education/experience.
• Management skills commensurate with experience.
• Knowledge of various types of cleaning agents, disinfectants, techniques, and equipment, as well as their uses.
• Knowledge of personnel policies, procedures, legal requirements, and employee relations.
• Skill and proficiency in verbal and written communications and interpersonal relations.
• Analytical ability and knowledge to make professional judgments.

Supervision Provided by this Position

• Supervises (directly or through subordinates) Supervisors, Lead Attendants, and Environmental Services Attendants, as well as other support Associates.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.