Executive Business Administrator

Microsoft Americas Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. 

Our Americas SE&O team is looking for an Executive Business Administrator reporting to the Corporate Vice President (CVP) with attention to detail, demonstrated problem-solving skills, ability to change direction in response to changing work situations, ability to accommodate different working styles and prioritize own work, operate with high integrity, maintain confidentiality and effective customer service skills. Your organization, business acumen, and customer service approach will be essential to support the CVP in this role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Calendar Management and Meeting Logistics

• Provides highly strategic calendar management (e.g., high profile, high risk, large-scale impact) based on deep knowledge of business and executive needs, while upholding the highest degree of integrity (e.g., highly sensitive, highly confidential topics) and maintaining confidentiality. Uses discretion to make independent decisions to prioritize customer/partner meetings and urgent escalations, while balancing the overall rhythm of business (ROB). Uses executive maturity and judgement to lead/own multiple decision making processes, in close partnership with stakeholders and peers. Exercises a sense of priority and awareness for high impact meetings (e.g., high profile, large scale) and urgent business needs. Proactively adapts to shifting priorities while representing senior leader and sets an example for less experienced colleagues in making judgment calls and prioritizing competing demands. Engages with external C-Suite/Board of Directors (BOD) executives to represent Microsoft. Manages complex ambiguity and remains calm in high-stress situations.

Cross-Functional Collaboration and Communication

• Draws from and utilizes a vast internal/external network to support the executive leader's work and Microsoft's charter. Maintains strategic alliances inside and outside the company. Proactively drives communication and liaises between executives, central teams, and other business partners to share information and best practices that drive efficiency across organizations. Uses executive maturity, independent judgment, discretion, business insights, and perspectives to drive collaboration and communication. Communicates with executive external partners, customers and third parties. Represents the office and acts as an extension of manager/team's brand and Microsoft's core values through written and verbal communication

Resource Management (Purchase/Expense Management Financial Management)

• Owns expense management for the executive office. Educates administrative team on Microsoft policy to ensure compliance across team/division/organization and escalates issues as needed. Functions as interim approver for executive office.

Space Management and Planning

• Partners with the appropriate teams (e.g., Real Estate & Facilities, space planner owners, upper management) when complex space issues are escalated to the executive office. Manages executive office space, including design and technology needs.

Travel Management

• Works with Executive Travel to coordinate travel arrangements (e.g., accommodations, transportation, security) for Executive Office. Creates detailed itineraries/agendas for daily activities by setting and managing travel expectations to maximize trip productivity. Manages and oversees all travel logistics and creates guidelines for visits to ensure leader is prepared (e.g.,briefing leader, sharing information with countries). Acts as a stand-by resource and ensures availability for varying manager needs/time zones to address issues/escalations during business travel. Maintains availability and acts with urgency to address changes, issues, and escalations that arise during bu