Sr. System Administrator, Global Localization Services

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position
The Senior System Administrator is responsible for the administration, optimization, and strategic
evolution of the organization's Content Management System (CMS), Translation Management
System (TMS), and related technologies. This role leads the implementation, maintenance,
integration, and continuous improvement of systems, workflows, and processes that support
global content development and localization operations.
Working closely with business stakeholders, IT, and external partners, the Senior Systems
Administrator gathers and translates business requirements into scalable technology solutions,
develops and executes system roadmaps, and drives process automation and operational
efficiencies. The role also provides technical leadership in system governance, vendor 

management, platform integrations, and technology modernization
initiatives while ensuring compliance with corporate policies, standards, and business objectives.
Essential Job Duties
• Lead the selection, implementation, and maintenance of TMS and CMS-related
tools
• Identify and work on continuous improvement of the systems or applications through
installations, upgrades, configuration changes, and error management
• Serve as a champion for CMS and TMS technologies across the organization by
promoting best practices, identifying new business use cases, and driving enterprise-
wide adoption. Partner with business stakeholders to increase platform utilization, expand
content and localization capabilities, and maximize the value and return on investment of
content and translation technology solutions.Maintain content and translation
development workflows as requirements change based on the organizational roadmap
and the technology architecture
• Support team members by troubleshooting and resolving technical issues identified in
TMS and CMS
• Work closely with internal stakeholders, IT, and vendors to implement policies and
procedures to optimize the content and translation development workflows
• Develop, conduct, and maintain training for TMS and CMS users in the utilization of the
CMS and TMS workflows
• Manage the translation workflows and the associated tasks, such as creating and
managing the translation glossaries and memories
• Maintain vendor relationships and escalate issues to vendors when necessary
• Follow technology trends and evaluates tooling needs, and recommend potential
solutions
• Manage user and group access, adding, removing, and activating users for test and
production document bases

• Solicit feedback from users regularly on problems, design,
and workflow for continuous improvement and communicate process or tool changes

Qualifications

Required Education and Training
• Bachelor’s degree and 5-8 years of prior relevant experience or Master’s with 3-5 years
of prior relevant experience. Additional years of experience may be substituted instead
of a degree
Working Conditions
None
Required Skills and Experience
• 5+ years working with localization and content management software required
• Solid understanding of Translation Management System technology
• Familiarity with DITA and XML markup language
• Strong experience in implementing software automation solutions for technical content
and translation
• Strong experience in industry standards for translation memories and workflow tools
• Ability to handle multiple projects and assignments concurrently while maintaining high
levels of quality and effectiveness
• Experience co