Sr. Data Analyst, GTM

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.   Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

POSITION SUMMARY

We’re seeking a Sr. Data Analyst focused on GTM Data & Analytics to join our dynamic team shaping Harness’ go-to-market strategy and global expansion. Blending high-level strategy, detailed analytics and on-the-ground operations, our team acts as data-driven partners to GTM leadership in defining top revenue priorities, developing new initiatives and owning field execution. 

In this position, you will play an integral role in driving global GTM programs and be an analytics-focused, day-to-day partner to senior business leaders. You will leverage Tableau, SQL and other data analysis tools to build major parts of our GTM dashboard suite, identify areas of revenue growth & underperformance, stand up new processes & programs and make recommendations on long-term strategy.          

Reporting to the VP of Revenue Operations & Strategy, this is a high-visibility position with senior cross-functional exposure across the company, particularly with Sales, Marketing, Product, Finance and other Operations teams. You will have a unique opportunity to be part of a rapidly growing business and influence our GTM strategies & processes worldwide. 

 

KEY RESPONSIBILITIES

• Act as a data and analytics partner to GTM leadership, developing KPIs & metrics dashboards and making proactive, data-driven recommendations on business strategy & priorities
• Leverage Tableau, SQL and other tools to identify critical trends, track business performance and develop actionable insights across various GTM segments 
• Create new Sales programs to drive revenue growth on topics such as international expansion, pipeline growth and pricing
• Assist with key business reporting for our GTM leadership, executive management and Board of Directors 
• Work cross-functionally with GTM leadership, Finance, Product and other teams to ensure business alignment on top priorities and drive change where needed

ABOUT YOU

• Minimum 3-4 years of experience in data visualization & dashboarding, ideally in a GTM-adjacent role and/or in a high-growth SaaS company
• Tableau & SQL: experience and/or education in Tableau and SQL is highly desirable. Experience with Salesforce, Python and/or other GTM tools is a plus
• Analytical & presentation skills: ability to translate complex data into consumable insights and to present actionable recommendations to senior leadership
• “All hands on deck” mindset: desire to be in a fast-paced environment with constant change
• Ownership & bias for action: end-to-end ownership of deliverables & ability to get deep into details and complex datasets to get them done 
• Strong critical thinking and problem-solving skills: independently able to deal with ambiguous topics without a defined process or “right” answer
• Excellent communication & presentation skills: prior experience & comfort interacting with senior leadership

Work Location

• This is a Remote role with a preference for San Francisco, CA or New York, NY

What You Will Have at Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Quarterly Harness TGIF-Off / 4 days
• Monthly, quarterly, and annual social and team-building events
• Recharge & Reset Program
• Monthly