Product Coordinator - Running Warehouse California

Description

Full Time Position (40 hours, Monday - Friday)

This position requires physically reporting to work in San Luis Obispo, CA

Sports Warehouse About Us

We are an e-commerce company, specializing in a diverse range of sports and recreational products. At Sports Warehouse, we cater to enthusiasts of running, tennis, pickleball, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding. Our mission is clear: to deliver an exceptional shopping experience by recommending the perfect products and providing unparalleled service.

Sports Warehouse is comprised of:Running WarehouseTennis WarehousePickleball WarehouseTackle WarehouseRiding WarehouseInline/Ice/Derby WarehouseSkate Warehouse
Benefits & Perks

Full Time Employees:

• Medical, dental and vision benefits
• Paid vacation time
• Life and short-term disability insurance

All Employees:

• Merchandise discounts with all Sports Warehouse companies
• Access to on-site fitness facility
• Paid sick time
• 401(k) and profit-sharing programs
• Opportunities for growth
• Employee appreciation events

Purpose of Position:

• Coordinate new product logistics, ensuring launch policies and deadlines are adhered to and all elements for website product posting and content (including social and video) have been met.
• Create online content that is accurate, helpful, and engaging for use across a variety of digital platforms.

Duties and Responsibilities:

Product Coordination

• Organize and maintain documentation for all footwear launch dates, including pre-order/presale dates and media embargos.
• Contact vendors to obtain products for in-house imaging, testing and reviews.
• Organize the receipt and temporary storage of product samples.
• Prepare and coordinate sample use and scheduling with staff and the Imaging Department.
• Facilitate the return of samples back to vendors.
• Assist with workflow coordination by assigning products for description writing.
• Ensure all descriptions, details, and categories have been assigned before product is made live on the website.
• Create new product files in point of sales software.
• Assist in the creation and transfer of online content across our international partners: Running Warehouse Europe and Running Warehouse Australia.

Content Development (Secondary Tasks, as assigned)

• Create and publish unique product descriptions for use on the website.
• Maintain product information, including categories, images, and how they are displayed.
• Merchandise a multitude of website categories.
• Edit written content produced by others.
• Participate, including as on-camera talent, in the production of videos for placement on the website, YouTube, television, social media channels and other outlets.
• Obtain and record technical product details, specifications, and measurements.
• Create engaging articles that bring traffic to the website.
• Uphold the following standards for all assigned content areas:
• Utilize SEO principles to maximize the content’s reach.
• Guarantee content is engaging, professional, clear and error-free.
• Identify and portray the professional voice(s) that suit our customers.
• Employ formatting that best engages and serves the customer.
• Meet assigned deadlines and schedules.
• Run in various products for testing and reviews.
• Incorporate a “who is the customer for this product” point of view and determine if product aligns with the intended audience. If not, what audience is it suited for.

Product Knowledge

• Gain and maintain a thorough understanding of running products and manufacturers.
• Be able to communicate functions, features, and benefits of products in written, graphic, and video formats.
• Attend vendor sell-in meetings and training sessions when necessary to learn about new products.

Requirements

• Proficient in Microsoft Office Suite.
• Demonstrate ability to learn new software applications.
• Communicate clearly and professionally during conversations.
• Demonstrate active listening skills.
• Approach problem-solving with creativity and innovation.
• Exhibit a professional demeanor in all interactions.
• Interpret and execute written and verbal instructions accurately.
• Follow directions well and gain clarification as needed.
• Adapt to new circumstances and execute multiple tasks and deadlines.
• Excellent organizati